---
title: "Charter Support and Maintenance"
ocid: "ocds-b5fd17-26f3a9f0-a830-4d2b-a563-5cd84f9e6d8e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-26f3a9f0-a830-4d2b-a563-5cd84f9e6d8e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-26f3a9f0-a830-4d2b-a563-5cd84f9e6d8e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-26f3a9f0-a830-4d2b-a563-5cd84f9e6d8e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THAMES VALLEY POLICE"
published: "2021-10-29"
---

# Charter Support and Maintenance

Buyer: THAMES VALLEY POLICE  
Current stage: Award  
OCID: ocds-b5fd17-26f3a9f0-a830-4d2b-a563-5cd84f9e6d8e

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## Summary

The procurement process titled "Charter Support and Maintenance" was conducted by Thames Valley Police, focusing on software support services. The procurement method was selective, relying on a call-off from a framework agreement, and the tender period concluded on 17th October 2021. The contract, valued at £192,150, spans from 18th October 2021 to 17th October 2024, with delivery addressed to Kidlington, Oxfordshire, England. The award notice for this contract was published on 29th October 2021, indicating the completion of this tender cycle.

This opportunity is particularly relevant for small and medium-sized enterprises (SMEs) specialising in software support services, as it can lead to sustained business growth through long-term contracts. Companies that offer innovative technological solutions and have a proven track record in delivering maintenance and support services would be well-suited to engage in similar future tenders. The stability of a multi-year contract may provide a valuable path for SMEs to enhance their service offerings and expand their client base in the public sector.

## Notice

Charter Support and Maintenance

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/561ba483-8186-4c2c-a040-33c3889008d3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2021 |
| Submission deadline | 17 Oct 2021 |
| Future notice date | Not specified |
| Award date | 16 Oct 2021 |
| Contract period | 17 Oct 2021 - 17 Oct 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £192,150 |
| Lots value | Not specified |
| Awards value | £192,150 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMES VALLEY POLICE |
| Locality | KIDLINGTON |
| Post town | Oxford |
| Postcode | OX5 2NX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Cherwell |
| Electoral ward | Kidlington East |
| Westminster constituency | Bicester and Woodstock |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 29 Oct 2021 at 07:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/561ba483-8186-4c2c-a040-33c3889008d3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/561ba483-8186-4c2c-a040-33c3889008d3
  29th October 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-26f3a9f0-a830-4d2b-a563-5cd84f9e6d8e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-26f3a9f0-a830-4d2b-a563-5cd84f9e6d8e.json.