---
title: "Interim Complaints Officer"
ocid: "ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DHSC"
published: "2022-01-20"
---

# Interim Complaints Officer

Buyer: DHSC  
Current stage: Award  
OCID: ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e.json)

## Summary

The procurement process involves the Department of Health and Social Care (DHSC) seeking an Interim Complaints Officer for Managed Quarantine Services. This contract, valued at £12,433.60, falls under the Miscellaneous business and business-related services category and is located in England, United Kingdom. The tender period ended on 9 December 2021, and the contract commenced on 13 December 2021, concluding on 31 January 2022. The procurement was managed through a selective method, being a call-off from a framework agreement.

This tender presents a notable opportunity for businesses specialising in recruitment services, particularly those capable of supplying qualified professionals within a limited timeframe. As the bid was awarded to Hays Specialist Recruitment Limited, similar organisations with experience in providing temporary staffing solutions in healthcare settings may find potential for growth by engaging in future tenders issued by DHSC or related authorities.

## Notice

Interim Complaints Officer - Managed Quarantine Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/508058c1-cdfd-41ff-b9bb-16ea5886bf8f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2022 |
| Submission deadline | 9 Dec 2021 |
| Future notice date | Not specified |
| Award date | 18 Jan 2022 |
| Contract period | 13 Dec 2021 - 31 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,433 |
| Lots value | Not specified |
| Awards value | £12,433 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DHSC |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79900000 - Miscellaneous business and business-related services

## Release History

- 20 Jan 2022 at 09:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/508058c1-cdfd-41ff-b9bb-16ea5886bf8f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/508058c1-cdfd-41ff-b9bb-16ea5886bf8f
  20th January 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000HA6h/6AH5Wt3OBXR3nR7rEx1tarOLv8rrLXWYhKsJAKcmnjs
  RM6160 Short-order-form-DHSC C63334 DO FINAL_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-27167942-8e2f-4b32-a48f-12963540bb3e.json.