---
title: "M4 J3-12 Customer Enhancements"
ocid: "ocds-b5fd17-279d10ca-2af5-4a8f-ae94-f8c3794c334c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-279d10ca-2af5-4a8f-ae94-f8c3794c334c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-279d10ca-2af5-4a8f-ae94-f8c3794c334c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-279d10ca-2af5-4a8f-ae94-f8c3794c334c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND"
published: "2018-03-06"
---

# M4 J3-12 Customer Enhancements

Buyer: HIGHWAYS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-279d10ca-2af5-4a8f-ae94-f8c3794c334c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-279d10ca-2af5-4a8f-ae94-f8c3794c334c.json)

## Summary

Highways England has recently completed a procurement process for the project titled "M4 J3-12 Customer Enhancements," classified under research and development services. The contract, valued at approximately £76,206, was carried out in the Yorkshire and the Humber region. The award date was on 19 February 2018, with the contract period running from 20 February 2018 to 30 September 2018. The procurement method was not applicable, and the status of the tender is complete.

This procurement presents a unique opportunity for businesses specialising in research and development services, particularly those with experience in customer enhancement projects. Companies that can offer strategic insights and innovative solutions would be well-suited to engage in similar forthcoming tenders. The completion of this contract may also indicate a trend towards expanding such initiatives by Highways England, thereby creating further opportunities for growth within the sector.

## Notice

The objective of this project is to develop a stretching customer enhancement plan for the M4 J3-12, gain buy-in from key stakeholders, and then deliver it.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e7e440bf-9082-44d5-baa2-383a4aa20a5d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Mar 2018 |
| Submission deadline | 19 Jan 2018 |
| Future notice date | Not specified |
| Award date | 19 Feb 2018 |
| Contract period | 20 Feb 2018 - 30 Sep 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,206 |
| Lots value | Not specified |
| Awards value | £76,206 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PELL FRISCHMANN |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 6 Mar 2018 at 11:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e7e440bf-9082-44d5-baa2-383a4aa20a5d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e7e440bf-9082-44d5-baa2-383a4aa20a5d
  6th March 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cebe2179-c4a1-4ecd-8436-71cb88bc06f4
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-279d10ca-2af5-4a8f-ae94-f8c3794c334c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-279d10ca-2af5-4a8f-ae94-f8c3794c334c.json.