---
title: "ITEP1209 - Specialist Operational Service Portfolio Change Support"
ocid: "ocds-b5fd17-27af25f7-e8f5-4762-8116-3b152185cc4b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-27af25f7-e8f5-4762-8116-3b152185cc4b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-27af25f7-e8f5-4762-8116-3b152185cc4b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-27af25f7-e8f5-4762-8116-3b152185cc4b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS LIMITED"
published: "2026-06-24"
---

# ITEP1209 - Specialist Operational Service Portfolio Change Support

Buyer: NATIONAL HIGHWAYS LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-27af25f7-e8f5-4762-8116-3b152185cc4b

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## Summary

The procurement process titled "ITEP1209 - Specialist Operational Service Portfolio Change Support" was conducted by National Highways Limited, located in Birmingham, England. This procurement aimed to secure project management consultancy services, classified under CPV code 72224000, to facilitate the adoption of a new Portfolio Management Framework within Digital Services. The procurement was completed with an active award stage dated 19th June 2026, following a call-off from a framework agreement. The consultancy services are valued at £480,156 and are expected to be delivered across the United Kingdom, Europe, and other specified regions between 19th June 2026 and 18th December 2026.

This tender represents an opportunity for businesses, particularly small and medium enterprises (SMEs), offering project management consultancy services, as the tender is marked as suitable for such businesses. Engaging in this procurement could provide growth prospects by allowing businesses to expand their service portfolios and gain experience in supporting large-scale transitions in operational frameworks, particularly within the public sector. The contract, awarded to CIO-OFFICE LLP, highlights the need for specialist expertise in embedding and sustaining change, making it ideal for businesses with proven experience in delivering similar consultancy services.

## Notice

This procurement look at securing specialist business change to support the operational adoption of a newly created Portfolio Management Framework. Aims to bring operational expertise to support the transition to new ways of working. Additionally looks to provide assurance and embedment across current Service Portfolios. This project requires consultancy to provide the operational expertise and capability to transition and embed change across Service Operations. If this is service is not procured then Digital Services is at risk of not meeting all RIS3 YR1 outcomes and impacting changes to operational critical services. By securing a short term solution this allows the core team to continue planning to build a 5 year strategic capability framework contract for DS Service Operations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b5908cb9-4917-443a-a42c-d6fbdc4f13a9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2026 |
| Submission deadline | 15 Jun 2026 |
| Future notice date | Not specified |
| Award date | 18 Jun 2026 |
| Contract period | 18 Jun 2026 - 18 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £480,156 |
| Lots value | Not specified |
| Awards value | £480,156 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIO-OFFICE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72224000 - Project management consultancy services

## Release History

- 24 Jun 2026 at 12:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b5908cb9-4917-443a-a42c-d6fbdc4f13a9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b5908cb9-4917-443a-a42c-d6fbdc4f13a9
  24th June 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-27af25f7-e8f5-4762-8116-3b152185cc4b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-27af25f7-e8f5-4762-8116-3b152185cc4b.json.