--- title: "GB-MIDDLESBROUGH: SUPPORTING ORGANISATIONAL CHANGE MAPPING THE STUDENT JOURNEY" ocid: "ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7.json" source: "Contracts Finder" current_stage: "Tender" buyer: "TEESSIDE UNIVERSITY" published: "2017-12-08" --- # GB-MIDDLESBROUGH: SUPPORTING ORGANISATIONAL CHANGE MAPPING THE STUDENT JOURNEY Buyer: TEESSIDE UNIVERSITY Current stage: Tender OCID: ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7.json) ## Summary The procurement process is being conducted by Teesside University, focused on the project titled "Supporting Organisational Change Mapping the Student Journey". This initiative falls within the higher education services industry and is located in the North East of the United Kingdom. Currently in the tender stage, this open procurement opportunity was published on 8th December 2017, with a tender period that ends on 8th January 2018. The expected contract period commences on 1st February 2018 and runs through to 31st January 2019, with a contract value ranging from £25,000 to £50,000. This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSE), particularly those with expertise in educational consulting and organisational development. Businesses positioned to map educational processes, evaluate student engagement, and propose enhancements will find this tender especially relevant, as the successful bidder will be required to identify and recommend improvements throughout the student journey at Teesside University. ## Notice The University has developed and agreed a Strategic Transformation and Change Programme (TCP) to drive, co-ordinate, support and deliver the necessary changes in University structures, infrastructure, systems, processes and culture. The programme will be managed and co-ordinated by a newly established team (the Transformation and Organisational Development team) which reports to the Chief Operating Officer and the Vice-Chancellor. The team comprises of a Deputy Director, Programme Manager, Service Excellence Manager and Transformation and Organisational Development consultants. Working with Teesside University staff to map and critically evaluate the Teesside University student journey from pre-student (pre-enquiry) to post-student (alumni) for all streams of Students. The successful bidder will be expected to: *Undertake a mapping exercise of the student journey, producing a detailed student journey map. The mapping will: oProduce an 'as-is' understanding of the student touchpoints oarticulate key systems and processes associated with the services delivered at these touchpoints oEvaluate impact (direct or indirect) of current systems and practices on the student journey (highlighting any difference in school practices). *Identify opportunities for innovation, improvements and efficiencies at each stage of the Teesside University student journey. Outcomes of the project will be the production of a detailed student journey map, which includes identified processes aligned to the journey and recommended improvements. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/896b9fbe-78b9-46f9-b7dc-8fd80dab445f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Dec 2017 | | Submission deadline | 8 Jan 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Feb 2018 - 31 Jan 2019 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TEESSIDE UNIVERSITY | | Locality | MIDDLESBROUGH | | Post town | Cleveland | | Postcode | TS1 3BA | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC3 Tees Valley | | ITL 3 | TLC32 South Teesside | | Local authority | Middlesbrough | | Electoral ward | Central | | Westminster constituency | Middlesbrough and Thornaby East | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80300000 - Higher education services ## Release History - 8 Dec 2017 at 14:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/896b9fbe-78b9-46f9-b7dc-8fd80dab445f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/896b9fbe-78b9-46f9-b7dc-8fd80dab445f 8th December 2017 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-GB-MIDDLESBROUGH:-SUPPORTING-ORGANISATIONAL-CHANGE-MAPPING-THE-STUDENT-JOURNEY/6N3B28N984 Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7.json.