--- title: "OG - Financial Capability Support Service - PP992" ocid: "ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ORBIT GROUP LIMITED" published: "2019-12-09" --- # OG - Financial Capability Support Service - PP992 Buyer: ORBIT GROUP LIMITED Current stage: Tender OCID: ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d.json) ## Summary Orbit Group Limited is currently seeking to procure a Financial Capability Support Service, aimed at enhancing the financial wellbeing of its customers. This procurement process is in the tender stage, with bids due by 22nd January 2020. The contract, valued at £855,000, will cover multiple areas across the United Kingdom and is expected to run for two years, potentially extendable for an additional year. Interested parties should note that the procurement follows an open procedure, and relevant service providers can find additional information through the ProContract e-tendering portal. This tender presents significant opportunities for businesses involved in financial advisory and support services, particularly for those providing debt management, financial coaching, and related consultation. Companies specialising in community and personal services, especially small and medium-sized enterprises (SMEs), are well-suited to compete, particularly those that can demonstrate a clear understanding of the needs of vulnerable populations. Engaging in this tender could expand a business's reach and impact within the community, contributing to its growth and establishing valuable partnerships. ## Notice Orbit is looking to procure a Financial Capability Support Service from a high quality provider that will deliver a service that is demonstrably focused around the needs of Orbit customers. Orbit currently provides access to specialist money advice to around 1000 customers (tenants). We have a commissioned national partnership with a debt advice provider so customers can access crisis debt management through telephone, online and webchat support independently. This support is provided over the phone or online. We also currently have a commissioned national partnership which supports customers to improve their financial wellbeing and increase their income of which the contract expires March 31 2020. This tender is to recommission this service. Additionally, Orbit provides tenancy coaching for customers that have been identified to have a particular vulnerability. Often this includes benefit issues and we support 2000 individuals with this level of service every year. Our services provide end-to-end debt and benefits advice and take advantage of Orbit's unique position in customers' lives. The service will cover all Orbit stock, broken into 10 Lots as follows: Lot 1 - Bexley Lot 2 - Warwick District Lot 3 - Coventry, Nuneaton and Bedworth Lot 4 - Rugby and Northampton (incl. Kettering & Corby) Lot 5 - Stratford on Avon District Lot 6 - Thanet Lot 7 - Hastings and Rother Lot 8 - Norwich, Broadland, Waveney and Yarmouth Lot 9 - Digital and phone only Lot 10 - Service Design Further information can be found on the ProContract e-tendering system. The Contract will be awarded for a period of two years with potential for a one year extension. Additional information: This tender opportunity is being run via the e-procurement portal 'Procontract'. If not already registered, your company can register for free via https://procontract.due-north.com. Once registered you will need to search for the opportunity and register your interest to access all the relevant documentation and submit your response. You must submit your Tender through ProContract no later than the date specified. The following information must be provided: * Questionnaire Response * Supporting Information to Questions asked * Signed Appendices * Pricing Schedule ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0562ba52-9433-478d-9c27-1cacfe67e160 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Dec 2019 | | Submission deadline | 22 Jan 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2020 - 31 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £855,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ORBIT GROUP LIMITED | | Locality | COVENTRY | | Post town | Coventry | | Postcode | CV3 2SU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG33 Coventry | | Local authority | Coventry | | Electoral ward | Wyken | | Westminster constituency | Coventry East | | Delivery location | Not specified | ## CPV Codes ### Divisions - 98 - Other community, social and personal services ### Codes - 98000000 - Other community, social and personal services ## Release History - 9 Dec 2019 at 08:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0562ba52-9433-478d-9c27-1cacfe67e160 - 29 Nov 2019 at 15:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ab4eb89d-7b5d-441e-b219-768e7480acac - 29 Nov 2019 at 15:29 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/42babcab-b6f9-417c-8ee4-530e46b7e916 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/0562ba52-9433-478d-9c27-1cacfe67e160 9th December 2019 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/ab4eb89d-7b5d-441e-b219-768e7480acac 29th November 2019 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/42babcab-b6f9-417c-8ee4-530e46b7e916 29th November 2019 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=638a9160-ac12-ea11-80fb-005056b64545 Advert ## Notice URLs - http://www.orbit.org.uk - https://procontract.due-north.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-27eea17f-5dbc-48e9-85b6-17acbdf7d70d.json.