---
title: "Tools for GOV.UK User Research"
ocid: "ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GOVERNMENT DIGITAL SERVICE"
published: "2019-09-27"
---

# Tools for GOV.UK User Research

Buyer: GOVERNMENT DIGITAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae.json)

## Summary

The procurement process was initiated by the Government Digital Service for the project titled "Tools for GOV.UK User Research," classified under the IT services industry, specifically focusing on consulting, software development, Internet services, and support. The procurement method employed was selective, involving a call-off from a framework agreement, with a total contract value of £26,698. The contract period commenced on 21 September 2017 and concluded on 20 September 2018. This procurement is categorised as complete and is based in London, United Kingdom, with the tender previously closing on 12 September 2017.

This tender represents an excellent opportunity for businesses specialising in IT services, particularly small and medium-sized enterprises (SMEs) that offer user research tools and consultancy services. Competitors that can demonstrate their expertise in software development and Internet support, and who have the capacity to comply with government standards, will be well-placed to benefit from similar future contracts with the Government Digital Service. Engaging in this sector can significantly foster business growth, especially for those focused on public sector projects.

## Notice

Tools for GOV.UK User Research

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f236bc2a-4d8f-4ec9-882b-071a7074a61e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Sep 2019 |
| Submission deadline | 12 Sep 2017 |
| Future notice date | Not specified |
| Award date | 11 Sep 2017 |
| Contract period | 20 Sep 2017 - 20 Sep 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,698 |
| Lots value | Not specified |
| Awards value | £26,698 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVERNMENT DIGITAL SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8QS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERZOOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Sep 2019 at 16:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f236bc2a-4d8f-4ec9-882b-071a7074a61e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f236bc2a-4d8f-4ec9-882b-071a7074a61e
  27th September 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-280eaded-0db1-48a1-b117-58c0a203dbae.json.