---
title: "SECAmb - 111 and 999 Telephony, Voice Recording & Support + Tiger Hosted Call Loging"
ocid: "ocds-b5fd17-284507f9-d7c2-4c41-8070-69f994fc22b9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-284507f9-d7c2-4c41-8070-69f994fc22b9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-284507f9-d7c2-4c41-8070-69f994fc22b9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-284507f9-d7c2-4c41-8070-69f994fc22b9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST"
published: "2025-10-21"
---

# SECAmb - 111 and 999 Telephony, Voice Recording & Support + Tiger Hosted Call Loging

Buyer: SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-284507f9-d7c2-4c41-8070-69f994fc22b9

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## Summary

The South East Coast Ambulance Service NHS Foundation Trust has completed the award stage of a public procurement process for the provision of 111 and 999 telephony, voice recording, and support services, along with Tiger hosted call logging. This procurement falls under the communications system maintenance services category, with an additional classification in voice recorders. The procurement was conducted through a selective method, specifically a call-off from the G-Cloud 14 Framework Agreement (RM1557.14). Located in Crawley, United Kingdom (postal code RH10 9BG), the contract commenced on 30th September 2025 and is set to conclude on 1st October 2028. The contract, worth £1,958,000, has been awarded to 4NET TECHNOLOGIES LTD, an SME based in Manchester.

This tender presents significant opportunities for businesses specialising in communications technology, particularly those with capabilities in telephony, voice recording, and maintenance services. While the contract has been awarded, the process exemplifies the market prospects available within government frameworks, especially for SMEs like 4NET TECHNOLOGIES LTD. The G-Cloud framework, known for facilitating easier access for smaller businesses, provides a robust platform for companies looking to expand their government sector engagements and secure lucrative service contracts similar to this one awarded by a major healthcare service in the UK.

## Notice

Direct Award via G-Cloud 14 Framework Agreement (RM1557.14)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/49ef98ac-0ba4-4dbe-b99c-8599ec3f214d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2025 |
| Submission deadline | 29 Sep 2025 |
| Future notice date | Not specified |
| Award date | 21 Oct 2025 |
| Contract period | 29 Sep 2025 - 1 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,958,000 |
| Lots value | Not specified |
| Awards value | £1,958,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST |
| Locality | CRAWLEY |
| Post town | Redhill |
| Postcode | RH10 9BG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Langley Green & Tushmore |
| Westminster constituency | Crawley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4NET TECHNOLOGIES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services

### Codes

- 32342450 - Voice recorders
- 50334400 - Communications system maintenance services

## Release History

- 21 Oct 2025 at 13:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/49ef98ac-0ba4-4dbe-b99c-8599ec3f214d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/49ef98ac-0ba4-4dbe-b99c-8599ec3f214d
  21st October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-284507f9-d7c2-4c41-8070-69f994fc22b9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-284507f9-d7c2-4c41-8070-69f994fc22b9.json.