---
title: "Salesforce Lighting CRM"
ocid: "ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2019-02-05"
---

# Salesforce Lighting CRM

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896.json)

## Summary

The procurement process for the Salesforce Lighting CRM, initiated by UK Shared Business Services Limited, falls under the services category, specifically software maintenance and repair services (CPV code 72267000). The procurement method is selective, conducted as a call-off from a framework agreement. The tender period concluded on 17 December 2018, and the contract commenced on 17 February 2019, lasting until 23 November 2019. This procurement involves delivery across various locations, including the United Kingdom and other British Overseas Territories.

This contract presents a significant opportunity for businesses in the software and IT services sector, particularly those specialising in CRM solutions and software maintenance. Companies well-suited to compete in this procurement are those with experience in providing customised software services and support to government entities. Engaging in this tender could facilitate business growth by establishing long-term relationships with public sector clients and enhancing their service offerings in the competitive technology marketplace.

## Notice

G-Cloud Procurement for Salesforce Lighting CRM

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e75ff64a-f426-47a0-9db7-25e5ed7e9ef5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Feb 2019 |
| Submission deadline | 17 Dec 2018 |
| Future notice date | Not specified |
| Award date | 17 Dec 2018 |
| Contract period | 17 Feb 2019 - 23 Nov 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £129,919 |
| Lots value | Not specified |
| Awards value | £129,919 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SALESFORCE.COM EMEA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 5 Feb 2019 at 09:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e75ff64a-f426-47a0-9db7-25e5ed7e9ef5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e75ff64a-f426-47a0-9db7-25e5ed7e9ef5
  5th February 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-28553bcd-f4fc-4b69-abab-14c5f52fd896.json.