---
title: "HPE Support Renewal 01.04.2026 to 31.03.2027 - AWARD"
ocid: "ocds-b5fd17-285928b2-fed1-4078-9505-11c0d4c2ba39"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-285928b2-fed1-4078-9505-11c0d4c2ba39"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-285928b2-fed1-4078-9505-11c0d4c2ba39.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-285928b2-fed1-4078-9505-11c0d4c2ba39.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2026-03-25"
---

# HPE Support Renewal 01.04.2026 to 31.03.2027 - AWARD

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-285928b2-fed1-4078-9505-11c0d4c2ba39

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## Summary

The public procurement process, undertaken by Sandwell Metropolitan Borough Council, focuses on renewing an existing HPE support agreement for the ICT Services sector. The main industry category involved is IT services, encompassing consulting, software development, internet, and support. Located in the West Midlands, United Kingdom, the process has reached the award stage as of 25th March 2026. The procurement method used is a selective, restricted procedure. Key dates include the support agreement term from 1st April 2026 to 31st March 2027, with the closing date for quotation submissions on 13th March 2026. This procurement engages HPE resellers and partners, aiming to maintain service provision as the current agreement approaches expiration.

This tender presents significant growth opportunities for businesses proficient in IT services and HPE solutions that can offer direct support and maintenance in line with existing service level agreements. HPE resellers and partners are particularly well-suited to deliver competitive quotes for the renewal contract, ensuring continuity of service. The contract, valued at £18,044.46, has been awarded to Dynamic Technologies Europe Ltd, emphasising the potential for businesses within IT services to enter and expand in local government markets. Companies capable of adaptation to rigorous service standards and those with an international reach may find this tender advantageous due to its expansive geographical delivery scope, including British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

## Notice

ICT Services of Sandwell Metropolitan Borough Council wishes to renew one of its HPE support and maintenance agreements. This HPE agreement expires on the 31st March 2026. To maintain service provision, ICT Services are now inviting HPE resellers and partners to submit a renewal quotation to cover period 1st April 2026 to 31st March 2027. If you are interested in submitting a quotation, please send a project correspondence to the portal to request the current HPE agreement ID and serial numbers information pack for this renewal. Existing Service Agreement details: HPE Service Level = HPE Tech Care Essential SVC . From: 01/04/2025 - 31/03/2026. Servers Covered = 24 New Service Agreement details: HPE Service Level = HPE Tech Care Essential SVC. From: 01/04/2026 - 31/03/2027. No of servers to be covered in new agreement = 14 Key points to take into consideration when completing the tender response. * It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service requests directly with HPE, maintaining existing service level agreements in full. Any proposals not utilising direct HPE support will be rejected. The closing date for any clarification questions is Friday 6th March 2026 14:00 hours. The closing date for quotation submission is Friday 13th March 2026 17:00 hours. Thank you and we look forward to your quotation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c366affb-2155-4247-83f4-02a11c28df6b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2026 |
| Submission deadline | 2 Mar 2026 |
| Future notice date | Not specified |
| Award date | 25 Mar 2026 |
| Contract period | 26 Mar 2026 - 27 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £18,044 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B69 3DB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DYNAMIC TECHNOLOGIES EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Mar 2026 at 13:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c366affb-2155-4247-83f4-02a11c28df6b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c366affb-2155-4247-83f4-02a11c28df6b
  25th March 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-285928b2-fed1-4078-9505-11c0d4c2ba39. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-285928b2-fed1-4078-9505-11c0d4c2ba39.json.