--- title: "Residents' Survey 2018" ocid: "ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CAPITALESOURCING" published: "2018-06-04" --- # Residents' Survey 2018 Buyer: CAPITALESOURCING Current stage: Tender OCID: ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44.json) ## Summary The procurement process titled "Residents' Survey 2018" is being conducted by capitalEsourcing, located in London, England. This contract falls within the administrative housing services industry category and is currently in the Tender stage. The tender was published on 4th June 2018, with a submission deadline set for 4th July 2018. The expected contract period is from 1st August 2018 to 30th September 2018. This open procurement procedure aims to gather opinions from tenants and leaseholders to improve service offerings. This tender presents significant opportunities for businesses focused on survey methodologies and data analysis, especially those experienced in tenant and leaseholder engagement or conducting independent research. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) would be well-suited to compete, given the requirement for an independent approach to ensure transparency and integrity in the survey results. This is an excellent opportunity for companies able to manage comprehensive surveys with minimal intervention from the Council. ## Notice Tenant and Leaseholder Survey 2018 - We want to conduct a survey of our tenants and leaseholders' opinion, to capture their views on the current service and set a benchmark of our customer's perception and experience of services, focus on areas which are important to our residents and help us to identify any areas that are in need of action. We are also keen to hear from residents about services we provide which they feel could be discontinued and new services that we should consider providing in the future. We wish to obtain an independently procured representation of resident opinion and we will take advise from the supplier on how to best achieve this in the context of our local environment. In general, methods that we will consider are a full poll of tenants and leaseholders; a stratified sample survey; or a more limited telephone based survey. We may consider other supplementary methods, if they meet our specification and the Council's commitment to transparency for its residents. Additional information: We expect that, regardless of the selected methodology, suppliers will be able to manage the end-to-end process with the minimum of intervention from the Council. This is critical as it is important to us that our residents see the survey as independent and free from council influence over the results. Time is a factor in the completion of the survey and we would like to conduct it between July - August 2018, so that we have complete and final results by no later than September 2018. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d24b3fc0-993d-4350-937c-6b13c9c27110 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jun 2018 | | Submission deadline | 4 Jul 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Jul 2018 - 30 Sep 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAPITALESOURCING | | Locality | LONDON | | Post town | West London | | Postcode | W8 7NX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham | | Local authority | Kensington and Chelsea | | Electoral ward | Campden | | Westminster constituency | Kensington and Bayswater | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75123000 - Administrative housing services ## Release History - 4 Jun 2018 at 13:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d24b3fc0-993d-4350-937c-6b13c9c27110 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d24b3fc0-993d-4350-937c-6b13c9c27110 4th June 2018 - Opportunity notice on Contracts Finder - https://www.capitalesourcing.com Link to eSourcing Portal ## Notice URLs - https://rbkc.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-285bc512-219f-4f68-af4f-8a3ae81afa44.json.