--- title: "Provision of a Utilities Engineering Service" ocid: "ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2.json" source: "Contracts Finder" current_stage: "Award" buyer: "DRIVER & VEHICLE LICENSING AGENCY" published: "2023-08-17" --- # Provision of a Utilities Engineering Service Buyer: DRIVER & VEHICLE LICENSING AGENCY Current stage: Award OCID: ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2.json) ## Summary The Driver & Vehicle Licensing Agency (DVLA) has completed a tender process for the Provision of a Utilities Engineering Service. The tender, with an estimated value of £1,632,000 in GBP, involves providing highly skilled engineering developers/support services to aid in designing and supporting utilities solutions. The procurement method used was selective, with a call-off from a framework agreement. The contract period is from 4th January 2022 to 3rd January 2024. The procurement stage has reached the award stage, with the award date being 3rd December 2021. The location for service delivery is in Wales, United Kingdom, and the industry category is computer-related services. This tender opportunity by DVLA for the Provision of a Utilities Engineering Service has the potential to benefit small and medium-sized enterprises (SMEs) looking to provide engineering support services. Businesses well-suited to compete in this tender are those with expertise in API development, web platforms, printing, addressing, image services, notifications, customer communications, workflow, and scanning. Being a selective procurement from a framework agreement, this opportunity requires businesses that can deliver outcome-based engineering services and provide 4th line support during specified hours. The agency's focus on solution architecture and overall business requirements highlights the strategic nature of this contract. ## Notice DVLA requires a supplier to provide a flexible delivery of highly skilled Engineering developers/support services to aide in the design, development and support of the Utilities solutions. Capability provided under SOWs will need to work closely with the current Utilities product team to deliver functionality that enables DVLA to build the following utilities components in line with chosen architectures: * API Gateway and secure Web platform * Printing * Addressing * Common image service * Notifications * Customer communications * Workflow * Scanning The supplier will also be required to support the utilities components. This would cover 4th line support (primarily investigation and code changes) in hours (between 9am and 6pm Monday to Friday). All deliverables will be in line with DVLA solutions. The appointed supplier shall have the ability to deliver a mix of engineering services in line with outcome-based deliverables, as set out in the individual Statements of Work as well as having the ability to interact and give guidance on best practice and react to technical challenges. DVLA is responsible for the overall business requirements and solution architecture. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa1292ad-bdc0-43de-b1b9-62a6e868f969 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Aug 2023 | | Submission deadline | 7 Jun 2021 | | Future notice date | Not specified | | Award date | 3 Dec 2021 | | Contract period | 4 Jan 2022 - 3 Jan 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,632,000 | | Lots value | Not specified | | Awards value | £1,632,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DRIVER & VEHICLE LICENSING AGENCY | | Locality | SWANSEA | | Post town | Swansea | | Postcode | SA6 7JL | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL4 Mid and South West Wales | | ITL 3 | TLL43 Swansea | | Local authority | Swansea | | Electoral ward | Mynydd-bach | | Westminster constituency | Swansea West | | Delivery location | TLL Wales | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | BJSS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72500000 - Computer-related services ## Release History - 17 Aug 2023 at 13:22 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa1292ad-bdc0-43de-b1b9-62a6e868f969 - 23 Dec 2021 at 14:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa1292ad-bdc0-43de-b1b9-62a6e868f969 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/aa1292ad-bdc0-43de-b1b9-62a6e868f969 17th August 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/ecbe658a-4251-4885-9853-99d894bf789c - https://www.contractsfinder.service.gov.uk/Notice/Attachment/7bab407f-78a1-4b6a-8264-8da4593edf15 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/634fd208-d229-467f-877a-460b728582b2 contract award letter ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-287f7531-f412-46e3-af7b-a057fc09e3c2.json.