---
title: "500 Enhanced User Licences for Jabber (Including annual support)"
ocid: "ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST"
published: "2020-04-01"
---

# 500 Enhanced User Licences for Jabber (Including annual support)

Buyer: HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9.json)

## Summary

The procurement process involves the Hull University Teaching Hospitals NHS Trust, which has awarded a contract titled "500 Enhanced User Licences for Jabber (Including annual support)" to KCOM Group Limited. This contract falls within the software support services industry category and is located in the Yorkshire and the Humber region of the United Kingdom. The procurement was completed through a selective method using a framework agreement (Crown Commercial Service Network Services 2 Framework, RM3808). The contract, valued at £129,672, commenced on 30 March 2020 and is set to run until 28 February 2025, following the tender period that concluded on 28 March 2020.

This tender presents significant opportunities for businesses looking to expand in the IT and software services sector, particularly for companies that can provide user licenses and ongoing support for software applications like Jabber. Firms with expertise in providing technological solutions and robust customer service capabilities would be well-suited to compete for similar contracts in the future, especially those capable of serving public sector clients under framework agreements.

## Notice

This notice is being posted to inform of an award of a contract to KCOM for 500 user licences for Jabber. This also included annual support for 5 years. The contract was awarded utilising Crown Commercial Service Network Services 2 Framework (RM3808).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e0c7197d-3720-470d-9dc0-5854381c9109 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2020 |
| Submission deadline | 28 Mar 2020 |
| Future notice date | Not specified |
| Award date | 29 Mar 2020 |
| Contract period | 29 Mar 2020 - 28 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £129,672 |
| Lots value | Not specified |
| Awards value | £129,672 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU3 2JZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | Central |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KCOM GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 1 Apr 2020 at 10:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e0c7197d-3720-470d-9dc0-5854381c9109

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e0c7197d-3720-470d-9dc0-5854381c9109
  1st April 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-28801893-5482-45d9-9d30-e6752ba8eaf9.json.