---
title: "Unmoderated Usability Testing for GDS"
ocid: "ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GOVERNMENT DIGITAL SERVICE"
published: "2022-08-18"
---

# Unmoderated Usability Testing for GDS

Buyer: GOVERNMENT DIGITAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e.json)

## Summary

The Government Digital Service has awarded a contract for 'Unmoderated Usability Testing for GDS' to USERZOOM LIMITED. The tender falls under the services category and had a total value of £100,000. The procurement method was selective, with a contract period starting on 29th July 2022 and ending on 28th July 2023. The locations for delivery include the North West, London, and South West regions in the United Kingdom.

This opportunity for remote usability testing software services is well-suited for small and medium-sized enterprises (SMEs) in the software package and information systems industry. Businesses offering usability testing solutions and software licences would find this tender particularly relevant. Participation in this tender provides a chance to work with the Government Digital Service and tap into the growing demand for remote usability testing services in various regions across the UK.

## Notice

To provide remote unmoderated and moderated usability testing software licence, UserZoom, with the option to conduct 'Ad-hoc Participant Sourcing (complex screener)'

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3c3cce8b-85a7-48ad-92f6-4d4370841901 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2022 |
| Submission deadline | 29 Jun 2022 |
| Future notice date | Not specified |
| Award date | 28 Jun 2022 |
| Contract period | 28 Jul 2022 - 28 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVERNMENT DIGITAL SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8QS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLD North West (England), TLI London, TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERZOOM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Aug 2022 at 16:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3c3cce8b-85a7-48ad-92f6-4d4370841901

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3c3cce8b-85a7-48ad-92f6-4d4370841901
  18th August 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/324e8e8c-7341-4871-9de0-a936c790439e
  Redacted contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-288c4727-04c8-477a-b50e-7897e8964d6e.json.