---
title: "RFQ for the provision of Referral Management System & Services"
ocid: "ocds-b5fd17-28976eb8-e24f-41e1-a080-3ad534f69e67"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-28976eb8-e24f-41e1-a080-3ad534f69e67"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-28976eb8-e24f-41e1-a080-3ad534f69e67.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-28976eb8-e24f-41e1-a080-3ad534f69e67.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE PLUSS ORGANISATION CIC"
published: "2023-03-13"
---

# RFQ for the provision of Referral Management System & Services

Buyer: THE PLUSS ORGANISATION CIC  
Current stage: Award  
OCID: ocds-b5fd17-28976eb8-e24f-41e1-a080-3ad534f69e67

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## Summary

The Pluss Organisation CIC is seeking suppliers for the RFQ titled "RFQ for the provision of Referral Management System & Services". The procurement process is currently in the award stage. The contract is for customer referral management software valued at 40,000 GBP. The procurement method used is an open procedure with a deadline for tender submissions set for 31st January 2023. The buying organization is based in the South West region of the United Kingdom and belongs to the services industry category.

This tender presents an opportunity for businesses providing administration, contact management, customer relation management, or database software packages. Small and medium-sized enterprises as well as voluntary, community, and social enterprise organizations are suitable to compete in this procurement. The contract involves supporting a numeracy skills improvement project funded by the UK Government. Interested businesses should focus on offering tailored software solutions to assist in customer referral management and support services.

## Notice

Seetec is seeking to establish an Agreement for customer referral management software to support the organisation in the delivery of its Multiply contract which is a project funded by the UK Government through the UK Shared Prosperity Fund. This is led and managed by Seetec. This project offers support to people who need to improve their numeracy skills, including those with disabilities and with a focus on geographies underserved by existing provision. 75 volunteer champions will be recruited to engage others onto the project where they will receive a numeracy assessment and be referred to courses with further education providers. ("The Agreement") Seetec has secured funding to deliver 'Cornwall Counts', the Multiply project, as part of the Cornwall Good Growth agenda. Seetec is seeking a supplier to provide customer referral management software and support for this project. The software will enable Seetec and its partner organisations to record participants' details and refer them to other numeracy providers. The software will be able to record outputs in real time related to participant demographics (incl. but not limited to geography, disability status), referral number, referral source and distance travelled assessment Further details, including how to submit a response, can be found in the attached 'RFQ Seetec -RefMS services v3' Word document

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1f895589-f6ec-49dc-a3f9-970fa44d47b0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2023 |
| Submission deadline | 31 Jan 2023 |
| Future notice date | Not specified |
| Award date | 13 Mar 2023 |
| Contract period | 10 Mar 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £38,880 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE PLUSS ORGANISATION CIC |
| Locality | HOCKLEY |
| Post town | Southend-on-Sea |
| Postcode | SS5 4RG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Rochford |
| Electoral ward | Hockley |
| Westminster constituency | Rayleigh and Wickford |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SIGNUM-HEALTH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48219300 - Administration software package
- 48333000 - Contact management software package
- 48445000 - Customer Relation Management software package
- 48611000 - Database software package

## Release History

- 13 Mar 2023 at 10:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1f895589-f6ec-49dc-a3f9-970fa44d47b0
- 25 Jan 2023 at 10:05 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2a408a01-7659-47aa-a929-0f2d522d8686
- 11 Jan 2023 at 15:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2a408a01-7659-47aa-a929-0f2d522d8686
- 10 Jan 2023 at 10:22 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2a408a01-7659-47aa-a929-0f2d522d8686

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1f895589-f6ec-49dc-a3f9-970fa44d47b0
  13th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2a408a01-7659-47aa-a929-0f2d522d8686
  25th January 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ea28f6b0-fe6e-4f7f-ab9b-08ffa22c8044
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f398a6be-067d-4727-810d-34877428ddb3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/15e90bc4-788d-4942-8e3c-1d33a7049b14
  The Q&A / Clarifications document is being provided in order to ensure that there is additional information available to prospective suppliers / responders to this RFQ, as the details below provide an enhancement and development to the Specification provided in Schedule 1 of the RFQ document

## Provenance

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