---
title: "Force Incident Manager (FIM) & Critical Incident Manager (CIM)"
ocid: "ocds-b5fd17-28bb06e0-ed87-44ef-a8b7-beb635b72aa9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-28bb06e0-ed87-44ef-a8b7-beb635b72aa9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-28bb06e0-ed87-44ef-a8b7-beb635b72aa9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-28bb06e0-ed87-44ef-a8b7-beb635b72aa9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST YORKSHIRE COMBINED AUTHORITY"
published: "2025-05-06"
---

# Force Incident Manager (FIM) & Critical Incident Manager (CIM)

Buyer: WEST YORKSHIRE COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-28bb06e0-ed87-44ef-a8b7-beb635b72aa9

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## Summary

The West Yorkshire Combined Authority has successfully completed a public procurement process on behalf of West Yorkshire Police, concerning a Force Incident Manager (FIM) and Critical Incident Manager (CIM) solution. The contract, valued at £18,630.30, has been awarded to COMPUTACENTER (U K) LTD and falls under the industry category of software packages and information systems (CPV Code: 48000000). This procurement was carried out using a selective method under the 2821-2022 IT Hardware Framework as a call-off contract, ensuring the provision of goods over a two-year period, from 24th March 2025 to 23rd March 2027. The project will be delivered in Yorkshire and the Humber, and was last updated on the 6th of May, 2025.

This tender presents substantial opportunities for business growth, particularly for small and medium-sized enterprises (SMEs) that specialise in software solutions and IT hardware. Given that the contract was awarded through a call-off framework, businesses experienced in navigating such agreements could find future opportunities through similar frameworks. The focus on a combined incident management solution suggests a demand for robust, integrated software systems, offering an excellent opportunity for companies specialising in high-tech solutions to enhance public sector efficiency.

## Notice

West Yorkshire Combined Authority have awarded a contract on behalf of West Yorkshire Police for a Force Incident Manager / FIM & Critical Incident Manager (CIM) Solution. The contract has been awarded under the 2821-2022 IT Hardware Framework for a period of 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5405ed6a-3195-46b3-b9a2-bc59c7dbe3eb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 May 2025 |
| Submission deadline | 23 Mar 2025 |
| Future notice date | Not specified |
| Award date | 23 Mar 2025 |
| Contract period | 24 Mar 2025 - 23 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,630 |
| Lots value | Not specified |
| Awards value | £18,630 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST YORKSHIRE COMBINED AUTHORITY |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 2DE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (U K |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 May 2025 at 12:34 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5405ed6a-3195-46b3-b9a2-bc59c7dbe3eb
- 6 May 2025 at 12:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5405ed6a-3195-46b3-b9a2-bc59c7dbe3eb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5405ed6a-3195-46b3-b9a2-bc59c7dbe3eb
  6th May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-28bb06e0-ed87-44ef-a8b7-beb635b72aa9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-28bb06e0-ed87-44ef-a8b7-beb635b72aa9.json.