---
title: "ICT Infrastructure Support Services"
ocid: "ocds-b5fd17-28caf120-67ca-4322-ae0f-8a9941d9d749"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-28caf120-67ca-4322-ae0f-8a9941d9d749"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-28caf120-67ca-4322-ae0f-8a9941d9d749.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-28caf120-67ca-4322-ae0f-8a9941d9d749.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2018-12-05"
---

# ICT Infrastructure Support Services

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-28caf120-67ca-4322-ae0f-8a9941d9d749

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## Summary

The Parliamentary and Health Service Ombudsman is conducting a tender process for ICT Infrastructure Support Services, related to a contract extension valued at £640,000. This procurement is classified under Information Technology services and is located in the North West and London regions of the United Kingdom. The procurement is at the Award stage, with a contract period commencing from December 1, 2018, and concluding on November 30, 2019. The relevant tender period ended on January 1, 2018, as the Ombudsman prepares for a revised ICT strategy beginning in early 2019, following the selective procurement method.

This tender presents significant growth opportunities for businesses engaged in providing information technology services, particularly those with experience in ICT infrastructure and support. Companies offering specialised IT solutions and services will find this an ideal competition arena, especially vendors capable of adapting to the evolving requirements of public sector clients. This contract allows well-suited businesses to showcase their expertise and potentially secure a long-term partnership with a key public body.

## Notice

This notice relates to a 12 month extension to PHSO's current contract for the outsourced provision of ICT Infrastructure and Support Services [OJEU Ref - 2009/S 245-351562].PHSO is in the process of finalising a revised ICT strategy. By early 2019 we will commence procurement(s) based on the requirements of the new strategy. This extension covers the period until the end of these procurements.Prior Information Notice OJEU Ref: 2018/S 200-454480 refers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/08d949d8-cdc8-486e-be4b-ac2326ef8f6b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2018 |
| Submission deadline | 1 Jan 2018 |
| Future notice date | Not specified |
| Award date | 22 Nov 2018 |
| Contract period | 1 Dec 2018 - 30 Nov 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £640,000 |
| Lots value | Not specified |
| Awards value | £640,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA SECURE INFORMATION SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 5 Dec 2018 at 09:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/08d949d8-cdc8-486e-be4b-ac2326ef8f6b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/08d949d8-cdc8-486e-be4b-ac2326ef8f6b
  5th December 2018 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=DEC156023
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ombudsman.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-28caf120-67ca-4322-ae0f-8a9941d9d749. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-28caf120-67ca-4322-ae0f-8a9941d9d749.json.