---
title: "Wisdom, Kofax and Service Delivery - Support Contract"
ocid: "ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Insolvency Service"
published: "2026-08-19"
---

# Wisdom, Kofax and Service Delivery - Support Contract

Buyer: Insolvency Service  
Current stage: Award  
OCID: ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d

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## Summary

The Insolvency Service procured maintenance and support services for Wisdom and Kofax, two core applications used for its central electronic document and records management (EDRM) and document capture capabilities. The requirement is classified as document management system services (CPV 48311100). The work supports the organisation’s ability to manage, store, retrieve and capture documents through these applications, rather than the supply of new software or general information technology services. The buying organisation is the Insolvency Service, whose address is in Birmingham. The procurement is categorised as a service and was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement is complete and was awarded on 7 August 2026 to Wavenet Limited. The awarded value is £862,156.56, with the contract running from 11 August 2026 to 10 August 2028. The overall estimated value range was £862,156.56 to £1,293,234.84. It used a selective procedure as a call-off from a framework agreement, with submissions due by 1 June 2026 at 12:00. The requirement was treated as a single service procurement rather than being divided into lots. The award is active, and the contract period matches the awarded period. A redacted signed contract is associated with the award.

This award indicates sustained demand from the Insolvency Service for specialist support of established Wisdom and Kofax platforms. Suppliers well placed for comparable work will need practical capability in maintaining and supporting electronic document and records management systems, document capture software, and the operational services that keep these systems reliable for a public-sector organisation. Experience supporting both applications together is particularly relevant, as the requirement covers their combined role in the organisation’s document handling environment. Businesses that can provide structured application support, diagnose issues across connected document workflows, and operate effectively through a public-sector framework route would be credible competitors when this requirement next reaches the market. The stated suitability also indicates that smaller and voluntary-sector providers may be able to participate.

## Notice

Maintenance and support for two core applications - Wisdom and Kofax - which together provide the organisation's central Electronic Document and Records Management (EDRM) and document capture capabilities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4dca2754-27ce-429f-9bc8-93d2e6e5ab49 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2026 |
| Submission deadline | 1 Jun 2026 |
| Future notice date | Not specified |
| Award date | 7 Aug 2026 |
| Contract period | 11 Aug 2026 - 10 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,293,234 |
| Lots value | Not specified |
| Awards value | £862,156 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Insolvency Service |
| Locality | BIRMINGHAM |
| Postcode area | Birmingham |
| Postcode | B4 6FD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Wavenet Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48311100 - Document management system

## Release History

- 19 Aug 2026 at 16:42 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4dca2754-27ce-429f-9bc8-93d2e6e5ab49
- 19 Aug 2026 at 16:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4dca2754-27ce-429f-9bc8-93d2e6e5ab49

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4dca2754-27ce-429f-9bc8-93d2e6e5ab49
  19th August 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a2e65d2e-a12b-4c86-bf91-ca96eb190578
  Redacted contract.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-28f15846-62dc-4ced-a92e-8dcdf65e437d.json.