---
title: "Provision of Nest Scheme Administration Services"
ocid: "ocds-b5fd17-28f18ec8-a1ef-4c00-b302-522d3cece699"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-28f18ec8-a1ef-4c00-b302-522d3cece699"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-28f18ec8-a1ef-4c00-b302-522d3cece699.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-28f18ec8-a1ef-4c00-b302-522d3cece699.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NEST SCHEME ADMINISTRATION"
published: "2021-03-10"
---

# Provision of Nest Scheme Administration Services

Buyer: NEST SCHEME ADMINISTRATION  
Current stage: Award  
OCID: ocds-b5fd17-28f18ec8-a1ef-4c00-b302-522d3cece699

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## Summary

The NEST Scheme Administration, a public financial services organisation, is currently engaged in the procurement process for the "Provision of Nest Scheme Administration Services." This contract, which falls under the financial and insurance services category, encompasses an outsourced service for the National Employment Savings Trust (NEST) pension scheme, emphasising digital delivery and auto-enrolment support. The tender period concluded on 2nd February 2021, with contract execution set to commence on 3rd February 2021 and a minimum term of ten years anticipated. The total indicative contract value is £1.5 billion, allowing for future expansions and exit periods.

This procurement project offers significant growth opportunities for organisations capable of delivering robust administration services and innovative technology solutions for pension schemes. Businesses specialising in financial services, particularly those with a strong focus on digital capabilities, customer data protection, and value-for-money delivery, will be well-positioned to compete. The competitive dialogue procurement method suggests that various partners with diverse expertise may collaborate, thus fostering an environment conducive to innovative proposals that meet the Authority's ambitious strategic objectives.

## Notice

The Authority has procured a fully outsourced service for the build, delivery and operation of administration services for the defined contribution pension scheme known as the National Employment Savings Trust. The administration services will support auto-enrolment and be delivered primarily via digital channels. The contract will be for a minimum term of 10 years, with an optional extension period of up to 5 years, and the option of an additional period of up to 3 years for exit. The total contract value is indicative and covers this potential 18 year period. As a financial services organisation with public body status, the Authority adheres to public procurement regulations. Therefore, the Authority conducted this procurement in accordance with the rules laid out in the Public Contracts Regulations 2015. The Authority developed a set of Critical Success Factors (CSFs) which are aligned with its strategic objectives. The CSFs underpinned the procurement programme and will help the Authority to achieve its future vision and are as follows: - managing our risks: the continued success of Nest must have trust at its core. Our customers need to trust that we can effectively look after their data and assets. It is vital that we can manage a smooth transition into our new scheme administration service and that once we are live, that service is robust and secure, - enabling a commercially sustainable Nest: we are ultimately funded by our members. Our new service must be delivered in a commercially efficient way that seeks to align our commercial interests, supports the long-term financial forecasts for the scheme and enables opportunities to maintain and grow sustainable revenue streams, - securing value for money: we need to scope our services to fit the needs of our customers and deliver value for money over the life of the services including exit. We must run a competitive and legally compliant procurement, - improving customer outcomes: our vision is to help millions enjoy a better retirement. Our new scheme administration services must focus on how advances in technology and deep data analytics ensure a joined up approach to continuous improvement and excellence in customer service. This is so that we can help all of our customers to make the right choices and drive better outcomes, - delivering services consistent with our values and capabilities: Nest is underpinned by the values of transparency, ease, empowerment and respect. We want our future services to develop in alignment with these and work with a partner that understands "what makes Nest, Nest" and can provide expertise that complements the capabilities that already sit within our organisation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2cd23ff5-0649-4bc1-a9bb-8881b06908a4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2021 |
| Submission deadline | 2 Feb 2021 |
| Future notice date | Not specified |
| Award date | 3 Feb 2021 |
| Contract period | 3 Feb 2021 - 2 Feb 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000,000 |
| Lots value | Not specified |
| Awards value | £1,500,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEST SCHEME ADMINISTRATION |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS BPS |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 10 Mar 2021 at 10:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2cd23ff5-0649-4bc1-a9bb-8881b06908a4
- 13 May 2019 at 07:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f6d60470-9a2b-4732-ae0e-8daafb9b685b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2cd23ff5-0649-4bc1-a9bb-8881b06908a4
  10th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f6d60470-9a2b-4732-ae0e-8daafb9b685b
  13th May 2019 - Opportunity notice on Contracts Finder
- http://www.nesttenders.bravosolution.co.uk
  Nest Bravo Portal

## Notice URLs

- http://www.nesttenders.bravosolution.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-28f18ec8-a1ef-4c00-b302-522d3cece699. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-28f18ec8-a1ef-4c00-b302-522d3cece699.json.