--- title: "Patient Communications Solution" ocid: "ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908.json" source: "Contracts Finder" current_stage: "Planning" buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST" published: "2020-12-04" --- # Patient Communications Solution Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST Current stage: Planning OCID: ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908.json) ## Summary The procurement process titled "Patient Communications Solution" is initiated by the University Hospitals Birmingham NHS Foundation Trust, located at Regent Court, George Road, Birmingham, England. This tender is classified under the category of "Desktop communications software package," with specific additional classifications including "Video conferencing software package" and "Short Message Service (SMS) services." Currently at the planning stage, the notable date for potential suppliers is the engagement end date set for 22nd December 2020, by which time interested parties must respond to the online market engagement questionnaire available via the Bravo Portal. This tender presents significant opportunities for businesses specialising in communication technologies, particularly those offering video consultation and SMS solutions tailored to healthcare settings. Small and medium-sized enterprises (SMEs) are strongly encouraged to engage, as the contracting authority aims to collaborate with suppliers to refine its specifications and ensure a fair assessment of potential solutions. Companies that can align their offerings with the needs for enhancing patient communication in a Trust-wide environment will find a promising avenue for growth within this procurement process. ## Notice *PLEASE NOTE* - The relevant Authority for this pre-market engagement exercise is: Birmingham Women's and Children's NHS Foundation Trust Steelhouse Lane Birmingham B4 6NH Birmingham Women's and Children's NHS Foundation Trust (BWC) is seeking to engage with suppliers interested in its requirement for a Patient Communications Solution. The requirement is for a Trust-wide Patient Communications Solution - [Video Consultation/Two-Way Texting] that allows clinicians to conduct clinics via video, reducing the number of physical outpatient appointments and to provide the Trust with a new and more convenient way of contacting patients. Suppliers who are able to offer solutions relevant to this requirement are invited to express an interest and respond to a market engagement questionnaire. Further details on how to do this are contained within the additional information section of this notice. This exercise is intended to provide potential bidders with the opportunity to review the Authority's draft specification and to provide information regarding the solution(s)/product(s) that could meet these outline requirements. This builds on the Authority's commitment to engage with the market, by sharing information and seeking input from the market to enable us to develop the final specification and determine the appropriate route to market in a fair and transparent manner. Additional information: Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Bravo Portal by 13:00 on Tuesday 22nd December 2020 Bravo reference of online form: ppq__28625 "BWC Patient Communications Solution - PIN" ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f5aad0c2-312a-4bb7-bb72-7c96e4f37f24 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Dec 2020 | | Submission deadline | Not specified | | Future notice date | 22 Dec 2020 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B15 1NU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Edgbaston | | Westminster constituency | Birmingham Edgbaston | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 64 - Postal and telecommunications services ### Codes - 48511000 - Desktop communications software package - 48515000 - Video conferencing software package - 64212100 - Short Message Service (SMS) services ## Release History - 4 Dec 2020 at 08:02 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f5aad0c2-312a-4bb7-bb72-7c96e4f37f24 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f5aad0c2-312a-4bb7-bb72-7c96e4f37f24 4th December 2020 - Early engagement notice on Contracts Finder - https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html Link to Tender Portal ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-293b51b2-fb6b-4e68-b39f-7fefe9d68908.json.