---
title: "DDaT21161 ServiceNow Managed Service"
ocid: "ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2021-03-01"
---

# DDaT21161 ServiceNow Managed Service

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118.json)

## Summary

The procurement process pertains to the UK Shared Business Services Limited, which awarded a contract titled "DDaT21161 ServiceNow Managed Service" for System and Support Services. This procurement was conducted through a selective method, specifically a call-off from the CCS G Cloud 12 framework, and has reached the Award stage. The contract, valued at £29,165, commenced on 1 January 2021 and will conclude on 31 May 2021. The contract's delivery address is located in Swindon, England, and the tender period ended on 25 December 2020.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in IT services and support, particularly those with experience in delivering managed services on cloud platforms. Companies engaged in similar sectors can leverage this contract to expand their portfolio and enhance their service offerings, thereby driving business growth in the rapidly evolving digital landscape.

## Notice

**PLEASE NOTE THIS IS AN AWARD NOTICE NOT A CALL FOR COMPETITION** UK SBS had a requirement to procure ServiceNow Managed support services. This contract was awarded via a Direct Award against the CCS G Cloud 12 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ca317f3e-f69c-426c-b9d4-44ac5645deac |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Mar 2021 |
| Submission deadline | 25 Dec 2020 |
| Future notice date | Not specified |
| Award date | 30 Dec 2020 |
| Contract period | 1 Jan 2021 - 31 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,165 |
| Lots value | Not specified |
| Awards value | £29,165 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 1 Mar 2021 at 10:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ca317f3e-f69c-426c-b9d4-44ac5645deac

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ca317f3e-f69c-426c-b9d4-44ac5645deac
  1st March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2953e90f-8c85-483a-93ff-813a8153d118.json.