---
title: "Datadog: Cloud Infrastructure Monitoring Service"
ocid: "ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2025-07-22"
---

# Datadog: Cloud Infrastructure Monitoring Service

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed.json)

## Summary

In the recent procurement process, NHS Business Services Authority, situated in Newcastle Upon Tyne, has successfully completed the tender for the "Datadog: Cloud Infrastructure Monitoring Service." This project falls under the industry category of Software Package and Information Systems and involves a substantial budget of £450,000. The procurement process, which was carried out using a selective method through a call-off from a framework agreement, progressed to the awarding stage with the award notification published on 22 July 2025. The contract was awarded to SOFTCAT PLC on 25 June 2025 and spans from 1 July 2025 to 30 June 2028, covering service delivery across various regions, including the United Kingdom and other British Overseas Territories.

This tender presents a noteworthy opportunity for businesses specialising in IT services and software platforms, particularly those focusing on cloud infrastructure and real-time analytics. The award to a large enterprise, SOFTCAT PLC, suggests that businesses with substantial resources and capacity to deliver complex IT solutions are well-positioned in this market. SMEs, identified as suitable by the procurement specifications, can also leverage similar opportunities in public sector tenders, especially those structured within framework agreements, to expand their portfolios and collaborate with large buying organisations like the NHS Business Services Authority.

## Notice

Provision of a cloud-based monitoring and analytics platform that provides real-time insights into complex IT environments

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/51a17583-5740-4f8b-a64a-281d0ce20fc1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2025 |
| Submission deadline | 6 Jun 2025 |
| Future notice date | Not specified |
| Award date | 24 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | Not specified |
| Awards value | £450,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Jul 2025 at 07:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/51a17583-5740-4f8b-a64a-281d0ce20fc1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/51a17583-5740-4f8b-a64a-281d0ce20fc1
  22nd July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d5eddb9c-2bae-406b-95a7-3463bb53a93b
  Datadog Cloud Infrastructure Monitoring Service_Order Form_FV_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed.json.