---
title: "Sandwell Carers Service"
ocid: "ocds-b5fd17-297e1b38-edb1-473c-9d26-2dd9b661bfcf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-297e1b38-edb1-473c-9d26-2dd9b661bfcf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-297e1b38-edb1-473c-9d26-2dd9b661bfcf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-297e1b38-edb1-473c-9d26-2dd9b661bfcf.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2025-02-07"
---

# Sandwell Carers Service

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-297e1b38-edb1-473c-9d26-2dd9b661bfcf

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## Summary

Sandwell Metropolitan Borough Council is seeking to procure a new Carers Service in Sandwell, as detailed in tender IT-230-9075. The Carers Service, with a total estimated value of £1.5 million, aims to offer support, information, and advice to carers in alignment with the Care Act 2014. Classified under "Health and social work services", this service will run from 2 June 2025 to 1 June 2030, with tender submissions due by 18 March 2025. Potential providers have the opportunity to engage through an open procurement method and will be evaluated based on price and quality criteria specified in the Invitation to Tender documentation. The services will be executed within the West Midlands, with primary oversight by Martin Duffell of the Sandwell Metropolitan Borough Council.

This tender presents a significant opportunity for businesses specialising in social work and community services. The selected provider will play a crucial role in enhancing the wellbeing of carers in Sandwell through targeted campaigns, peer support, and community engagement. Small and medium enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are encouraged to participate, especially those experienced in managing multi-faceted social support services and subcontractor coordination. The project's focus on holistic support and legislative compliance ensures that the successful bidder can make a substantial impact on the local community, fostering business growth and sectoral credibility.

## Notice

ASC146 - Sandwell Carers Service The Sandwell Metropolitan Borough Council wishes to procure a new Carers Service in Sandwell where carers can access information, advice, and support in line with the Care Act 2014. The Care Act 2014 placed a duty on all Councils to consider the needs of carers on equal footing to the person receiving care and support. There is a clear focus in the Act on promoting carers' wellbeing, taking account of the impact caring has on all aspects of their lives. It is therefore a statutory requirement that every Council has a robust offer to identify carers and support them appropriately. The new service will work with local partners towards better lives for Carers in Sandwell. It will improve outcomes for Sandwell carers, including health, wellbeing and opportunities. Key functions will include: 1. Support for carers to identify or be identified as carers - including campaigns, targeted activities for under- represented groups of carers and promotion/awareness raising 2. Single point of access for carers with information and advice, and signposting to the right support 3. Preventative community based support - including peer support groups and work with local partners 4. Checks on carer wellbeing 5. Wellbeing plans and triage to the right services as needed, including Adult Social Care and Children's Trust The successful contractor will be required to have responsibility for the delivery of the Service in compliance with legislation including the Care Act 2014, Children and Families Act 2014, and to support and empower carers to meet key outcomes. Tenderers should note that: - The Council has set the budget for the service, which is outlined in the Invitation to Tender documentation. - Subcontracting tenders are permitted, but a single lead provider is required to be responsible for managing the delivery of any subcontractors to meet the requirements of the Specification. The duration of the contract will be 5 years from 2 June 2025 to 1 June 2030. The Council intends to use an evaluation model based on price and quality. The criteria, on which the tender will be evaluated, inclusive of weighting attached to each, are included in the Invitation to Tender documentation. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order To View and Submit a Tender, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier... Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c39114bd-a522-4d98-ad92-540d93165b6b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2025 |
| Submission deadline | 18 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Jun 2025 - 1 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B69 9EN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 76 - Services related to the oil and gas industry
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 76460000 - Well-support services
- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85311300 - Welfare services for children and young people
- 85312000 - Social work services without accommodation
- 85320000 - Social services
- 85321000 - Administrative social services
- 98000000 - Other community, social and personal services

## Release History

- 7 Feb 2025 at 13:29 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c39114bd-a522-4d98-ad92-540d93165b6b
- 7 Feb 2025 at 13:29 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c39114bd-a522-4d98-ad92-540d93165b6b
- 7 Feb 2025 at 13:26 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c39114bd-a522-4d98-ad92-540d93165b6b
- 7 Feb 2025 at 12:22 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c39114bd-a522-4d98-ad92-540d93165b6b
- 7 Feb 2025 at 11:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c39114bd-a522-4d98-ad92-540d93165b6b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c39114bd-a522-4d98-ad92-540d93165b6b
  7th February 2025 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/sandwellmbc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/sandwellmbc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-297e1b38-edb1-473c-9d26-2dd9b661bfcf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-297e1b38-edb1-473c-9d26-2dd9b661bfcf.json.
