---
title: "GB-London: Tenant Perception Survey"
ocid: "ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CLARION HOUSING GROUP"
published: "2023-01-31"
---

# GB-London: Tenant Perception Survey

Buyer: CLARION HOUSING GROUP  
Current stage: Tender  
OCID: ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841.json)

## Summary

The Clarion Housing Group, based in London, is inviting tenders for a Tenant Perception Survey, part of the Regulator of Social Housing's new Tenant Satisfaction Measures initiative. The contract, with a value of £100,000, is categorised under services and follows an open procurement method. The deadline for tender submissions is 15th February 2023, with the contract period running from 10th April 2023 to 30th June 2024.

This opportunity is ideal for SMEs interested in conducting customer satisfaction surveys within the housing sector. The evaluation criteria include quality (70%) and price (30%), offering a chance for businesses to showcase their expertise. With a focus on the South East region of the United Kingdom, businesses specialising in survey services are well-suited to compete and potentially expand their operations through this procurement process.

## Notice

The Regulator of Social Housing is introducing a new system for assessing how well social housing landlords in England are doing at providing good quality homes and services called Tenant Satisfaction Measures (TSMs). This includes a tenant perception survey. Clarion Housing Group is sourcing suitable experience provider to complete the tenant perception survey. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.The award will be based on quality (70%) and price (30%) split.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2aca6cc1-371c-4228-9a7f-2435b278a6e4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2023 |
| Submission deadline | 15 Feb 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 9 Apr 2023 - 30 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CLARION HOUSING GROUP |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 2DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | London Bridge & West Bermondsey |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 31 Jan 2023 at 10:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2aca6cc1-371c-4228-9a7f-2435b278a6e4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2aca6cc1-371c-4228-9a7f-2435b278a6e4
  31st January 2023 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-London:-Tenant-Perception-Survey/478YMQKQA2
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841.json.