---
title: "Patient Engagement Tools, Consumables and Transformation Services"
ocid: "ocds-b5fd17-29a15df0-df52-49a1-8f9a-c35035801440"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-29a15df0-df52-49a1-8f9a-c35035801440"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-29a15df0-df52-49a1-8f9a-c35035801440.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-29a15df0-df52-49a1-8f9a-c35035801440.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2023-08-04"
---

# Patient Engagement Tools, Consumables and Transformation Services

Buyer: NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-29a15df0-df52-49a1-8f9a-c35035801440

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## Summary

The Norfolk and Norwich University Hospitals NHS Foundation Trust has completed a tender process for the provision of services related to patient engagement tools, consumables, and transformation services, with a contract value of £563,659.5. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on 19th May 2023, and the contract will be effective from 20th May 2023 until 19th May 2025, serving the East of England region.

This procurement opportunity offers business growth prospects for companies specializing in IT services, consulting, software development, and Internet support. Businesses suited for this tender should have expertise in providing patient engagement solutions. The successful supplier is ICNH Ltd (t/a DrDoctor), operating as a Small or Medium-sized Enterprise (SME), thereby showcasing opportunities for SMEs to engage in collaborations with larger healthcare institutions.

## Notice

Provision of services for patient engagement tools, consumables, transformation services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d571c10d-6f32-43d0-9624-dd70b243698f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2023 |
| Submission deadline | 19 May 2023 |
| Future notice date | Not specified |
| Award date | 16 Jul 2023 |
| Contract period | 19 May 2023 - 19 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £563,659 |
| Lots value | Not specified |
| Awards value | £563,659 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7UY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | South Norfolk |
| Electoral ward | Cringleford |
| Westminster constituency | South Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICNH LTD (T/A DRDOCTOR |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Aug 2023 at 08:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d571c10d-6f32-43d0-9624-dd70b243698f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d571c10d-6f32-43d0-9624-dd70b243698f
  4th August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-29a15df0-df52-49a1-8f9a-c35035801440. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-29a15df0-df52-49a1-8f9a-c35035801440.json.