---
title: "Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services"
ocid: "ocds-b5fd17-29a7424b-7522-4749-bebe-d4962092781c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-29a7424b-7522-4749-bebe-d4962092781c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-29a7424b-7522-4749-bebe-d4962092781c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-29a7424b-7522-4749-bebe-d4962092781c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HARROW COUNCIL"
published: "2025-07-31"
---

# Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services

Buyer: HARROW COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-29a7424b-7522-4749-bebe-d4962092781c

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## Summary

Harrow Council has completed the procurement process for the "Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services," as of 31st July 2025. This contract involves assessing non-automatic applications for concessionary travel services within the health and social work services category, specifically under CPV classification 85000000, with additional services under classification 98000000. The open procurement procedure commenced on 6th January 2025, inviting suitable service providers to participate by the end date of 5th February 2025. The contract, valued at GBP 500,000, will operate over a three-year period starting from 1st September 2025 and concluding on 31st August 2028, servicing the England region of the United Kingdom. EQL Limited, an SME based in Chorley, Lancashire, has been awarded the contract, signifying the procurement's completion.

This tender provides significant business growth opportunities for SMEs specializing in health and social work services that can manage and deliver robust IT-based assessment services. Organisations with expertise in conducting clinical assessments and handling administrative renewals for travel permits, especially those qualified to meet periodic review requirements, would find this tender highly advantageous. The open nature of this procurement process can encourage participation from a wide range of capable service providers, fostering competitive opportunities and potentially expanding their reach into public sector contracts, thereby driving business development and diversification.

## Notice

The London Borough of Harrow is inviting tenders for a service provider to support the assessment of non-automatic applications for the Concessionary Travel assessment service, which includes Blue Badges, Freedom Passes and Taxi Cards. The Authority is seeking a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification. The contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application. Currently, non-automatic applications and renewals are provided under a contract that is scheduled to expire on 31st May 2025. Automatic applications and renewals including the administrative work and updating of relevant IT systems are currently provided by LB Harrow. To view the tender documents and apply, please visit www.londontenders.org

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3fe6d5cf-1b19-44d4-a2b9-607b29c16755 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2025 |
| Submission deadline | 5 Feb 2025 |
| Future notice date | Not specified |
| Award date | 9 Jun 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | £498,914 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARROW COUNCIL |
| Locality | HARROW |
| Post town | Harrow |
| Postcode | HA3 3QN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Harrow |
| Electoral ward | Greenhill |
| Westminster constituency | Harrow West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EQL |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 31 Jul 2025 at 10:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3fe6d5cf-1b19-44d4-a2b9-607b29c16755

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3fe6d5cf-1b19-44d4-a2b9-607b29c16755
  31st July 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.harrow.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-29a7424b-7522-4749-bebe-d4962092781c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-29a7424b-7522-4749-bebe-d4962092781c.json.
