---
title: "Report A Problem - FixMyStreet"
ocid: "ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2021-11-17"
---

# Report A Problem - FixMyStreet

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17.json)

## Summary

The London Borough of Hackney is seeking to provide an online fault-reporting service titled "Report A Problem - FixMyStreet." This initiative falls under the services category, specifically focusing on software development and form-making software, with a contract value of £140,000. The procurement has reached the award stage, with SocietyWorks Ltd being the selected supplier. The contract period commenced on 8 January 2020 and will conclude on 8 January 2022. This project is based in Hackney, England, and the tender was awarded on 20 December 2019.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in software development and online services to expand their portfolio in public sector contracts. Businesses with expertise in developing user-friendly, fault-reporting platforms would particularly benefit from future projects of this nature. Collaborating with local authorities like the London Borough of Hackney can enhance brand visibility and foster long-term partnerships that support community services.

## Notice

Delivery, implementation and support of Fixmystreet pro, a fault-reporting online service, which allows residents to report and LBH to fix street issues.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/03c641c1-ce7d-4e76-977e-0862d91d5830 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2021 |
| Submission deadline | 27 Nov 2019 |
| Future notice date | Not specified |
| Award date | 20 Dec 2019 |
| Contract period | 8 Jan 2020 - 8 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £140,000 |
| Lots value | Not specified |
| Awards value | £140,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIETYWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48325000 - Form-making software package
- 72262000 - Software development services

## Release History

- 17 Nov 2021 at 12:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/03c641c1-ce7d-4e76-977e-0862d91d5830

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/03c641c1-ce7d-4e76-977e-0862d91d5830
  17th November 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-29b5db15-10ca-4540-b445-8a424f911b17.json.