---
title: "Consultancy advice to lead the discovery, design and potential implementation of a new service delivery model for Dudley Council. - AWARD"
ocid: "ocds-b5fd17-29c1cded-f373-430c-b3f1-fef125026b0c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-29c1cded-f373-430c-b3f1-fef125026b0c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-29c1cded-f373-430c-b3f1-fef125026b0c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-29c1cded-f373-430c-b3f1-fef125026b0c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DUDLEY METROPOLITAN BOROUGH COUNCIL"
published: "2024-11-12"
---

# Consultancy advice to lead the discovery, design and potential implementation of a new service delivery model for Dudley Council. - AWARD

Buyer: DUDLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-29c1cded-f373-430c-b3f1-fef125026b0c

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## Summary

Dudley Metropolitan Borough Council has completed the procurement process for consultancy advice aimed at leading the discovery, design, and potential implementation of a new service delivery model. The contracting authority, Dudley Metropolitan Borough Council, invited further competition using the ESPO framework 664_21 Lot 1 under a restricted procedure. The procurement falls within the business analysis consultancy services category (CPV Code: 72221000) and targets enhancements in core business functions like Legal, People & Inclusion, Finance, Digital, Technology, Customer Services, and more. Key dates include the end of the tender period on 7 October 2024, with the contract period spanning from 29 October 2024 to 28 October 2025. The award was published on 12 November 2024.

This tender provides significant business growth opportunities, particularly for organisations specialising in business analysis consultancy services. Firms with a strong background in advising on and implementing service delivery models across various business domains, including finance, technology, and customer services, stand to benefit. While the opportunity wasn't specifically targeted towards SMEs or VCSEs, larger consultancy firms with comprehensive experience in public sector consultancy are well-suited to compete. The selected supplier, Ignite Consulting Ltd, will work with Dudley Metropolitan Borough Council to achieve the project's outlined objectives, potentially opening up further opportunities for similar future projects.

## Notice

This is a further competition using ESPO framework 664_21 Lot 1 The initial piece of work required is changes to the core business functions which indirectly contribute to and support the primary purposes of the Council. These include the following areas: Legal, People & Inclusion, Finance, Digital, Technology, Customer Services, Estates, Democratic Services, Communications, Health & Safety, Audit, Information Governance, Programme Office and Procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a7cc247-610e-4f78-87f6-91bca30ddc45 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2024 |
| Submission deadline | 7 Oct 2024 |
| Future notice date | Not specified |
| Award date | 12 Nov 2024 |
| Contract period | 29 Oct 2024 - 28 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £202,160 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Dudley |
| Postcode | DY1 1HF |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IGNITE CONSULTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72221000 - Business analysis consultancy services

## Release History

- 12 Nov 2024 at 14:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a7cc247-610e-4f78-87f6-91bca30ddc45

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6a7cc247-610e-4f78-87f6-91bca30ddc45
  12th November 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.dudley.gov.uk

## Provenance

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