---
title: "Etarmis Support"
ocid: "ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INTELLECTUAL PROPERTY OFFICE"
published: "2021-05-02"
---

# Etarmis Support

Buyer: INTELLECTUAL PROPERTY OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53.json)

## Summary

The Intellectual Property Office is seeking to procure software support services through a single tender action for their 'Etarmis Support' project, valued at £21,711.67. This procurement process is currently in the award stage, with the contract period running from 12th November 2020 to 11th November 2021. The tender closes on 5th November 2020, and it is open to suppliers in various locations, including the United Kingdom and the British Overseas Territories, among others.

This opportunity presents a significant chance for businesses specialising in software support services, particularly small and medium-sized enterprises (SMEs), to engage with a key governmental entity. Companies with expertise in similar software systems may find this an advantageous tender to pursue, allowing them to expand their portfolio and experience within the public sector. As the contract is already awarded to HFX Ltd, focusing on future tenders in this area could enhance their business growth potential.

## Notice

Flexi system - employees, super users, managers and web users

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/58ef8cc6-ffbc-4aca-a59f-5b6403709a01 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2021 |
| Submission deadline | 5 Nov 2020 |
| Future notice date | Not specified |
| Award date | 10 Sep 2020 |
| Contract period | 12 Nov 2020 - 11 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,711 |
| Lots value | Not specified |
| Awards value | £21,711 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INTELLECTUAL PROPERTY OFFICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HFX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 2 May 2021 at 17:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/58ef8cc6-ffbc-4aca-a59f-5b6403709a01

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/58ef8cc6-ffbc-4aca-a59f-5b6403709a01
  2nd May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-29c6b9ad-e07c-417c-a156-ba971eafcc53.json.