---
title: "External Debt Recovery Services"
ocid: "ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF SOUTHAMPTON"
published: "2025-01-20"
---

# External Debt Recovery Services

Buyer: UNIVERSITY OF SOUTHAMPTON  
Current stage: Award  
OCID: ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d

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## Summary

The University of Southampton has completed the tender for acquiring external debt recovery services, classified under 'Corporate finance and venture capital services.' The contract has been awarded to STA International Limited, a small and medium-sized enterprise (SME). This requirement emerged as part of the University's efforts to manage student debt recovery through a third party after internal measures fail. The procurement method was selective, involving a call-off from a framework agreement. Key dates include the tender period ending on 19th November 2024 and the contract set to run from 25th January 2025 to 24th January 2029, with the base location in Southampton, England.

This contract presents a solid opportunity for businesses specialising in debt recovery and financial services. Companies adept in handling educational institution debts would find this particularly advantageous. SMEs with a robust strategic approach to debt collection and an understanding of the university’s requirements stand to benefit the most. Given the contract duration and the minimum value of £59,415, this long-term engagement could significantly contribute to business growth and portfolio diversification for qualified debt recovery firms.

## Notice

The University of Southampton is looking to obtain external debt recovery services. Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt. There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt. The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/faf2a197-89e0-4030-9beb-5343b363c6ff |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2025 |
| Submission deadline | 19 Nov 2024 |
| Future notice date | Not specified |
| Award date | 19 Jan 2025 |
| Contract period | 25 Jan 2025 - 24 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £79,220 |
| Lots value | Not specified |
| Awards value | £79,220 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SOUTHAMPTON |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO17 1BJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Portswood |
| Westminster constituency | Southampton Test |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STA INTERNATIONAL |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66122000 - Corporate finance and venture capital services

## Release History

- 20 Jan 2025 at 11:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/faf2a197-89e0-4030-9beb-5343b363c6ff

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/faf2a197-89e0-4030-9beb-5343b363c6ff
  20th January 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.southampton.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d.json.