---
title: "Rough Sleeper Outreach Service"
ocid: "ocds-b5fd17-2a04a4ca-d8c5-4596-9bff-f4fe2fa87da1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a04a4ca-d8c5-4596-9bff-f4fe2fa87da1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2a04a4ca-d8c5-4596-9bff-f4fe2fa87da1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2a04a4ca-d8c5-4596-9bff-f4fe2fa87da1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF EALING"
published: "2021-01-29"
---

# Rough Sleeper Outreach Service

Buyer: LONDON BOROUGH OF EALING  
Current stage: Award  
OCID: ocds-b5fd17-2a04a4ca-d8c5-4596-9bff-f4fe2fa87da1

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## Summary

The London Borough of Ealing has awarded a contract for the Rough Sleeper Outreach Service to St Mungo Community Housing, with a total contract value of £1,000,000. This public procurement falls within the health and social work services category, specifically focusing on housing services. The contract was awarded on 28th September 2020 and is effective from 1st October 2020 until 30th September 2023. This process followed an open procurement method, which encourages broad participation, aimed at addressing the significant issue of rough sleeping in the borough of Ealing, which currently ranks as the sixth highest in London.

This tender presents a valuable opportunity for organisations involved in social and community services, particularly those specialising in homelessness and outreach support. Businesses with experience in assertive outreach models, health support for substance misuse issues, or collaborative work with enforcement agencies would be well-positioned to compete in similar future tenders. The focus on sustaining engagement with rough sleepers and fostering partnerships with local statutory and voluntary organisations highlights the need for a supplier capable of innovative and effective service delivery in a challenging environment.

## Notice

Ealing Council has awarded a contract for Rough Sleeping Outreach Service to St Mungo Community Housing. We are a borough with a significantly high incidence of rough sleeping, currently the 6th highest total in London. We required a provider who can work with rough sleepers found bedded down in public places, on private land and in places like garages, stairwells, and vehicles. We required a provider who can rise to the challenge of helping a diverse rough sleeping population, of which up to two-thirds have no eligibility for public funds and amongst which many individuals have health and substance misuse issues. We do, however, benefit from the existence of key partners who work together, including through a well-established borough Homelessness Forum. We need a provider which can operate an assertive outreach model, with a view to signalling clearly that rough sleeping is not acceptable and that engagement with sources of help is expected. The provider will also work with enforcement agencies, where the outreach offer is not effective and rough sleeping, with all its risks, persists. The contractor will be the main point of contact for rough sleepers in Ealing and will work with and forge strong working relationships with key local partners, in the statutory and voluntary sector. The provider will have primary responsibility for dealing with new rough sleeping reported via Streetlink but will work alongside initiatives like the GLA's Rapid Response Team, while these continue. Success will be measured by the sustained reduction of rough sleeping, in line with government targets and our local Rough Sleeping Strategy. The provider is responsible for early intervention, a No Second Night Out approach, follow-up case work, minimising entrenched rough sleeping and achieving sustained accommodation outcomes and support for individuals. The provider will also have first refusal on hosting additional posts which might be created through government funding to assist in meeting the challenging target of eliminating rough sleeping by 2024. .

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f211ef65-561f-4f67-b906-38dcdcff842d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2021 |
| Submission deadline | 13 Jul 2020 |
| Future notice date | Not specified |
| Award date | 27 Sep 2020 |
| Contract period | 30 Sep 2020 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £1,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF EALING |
| Locality | EALING |
| Post town | West London |
| Postcode | W5 2HL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI73 Ealing |
| Local authority | Ealing |
| Electoral ward | Ealing Broadway |
| Westminster constituency | Ealing Central and Acton |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ST MUNGO COMMUNITY HOUSING |

## CPV Codes

### Divisions

- 70 - Real estate services
- 85 - Health and social work services

### Codes

- 70333000 - Housing services
- 85000000 - Health and social work services

## Release History

- 29 Jan 2021 at 15:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f211ef65-561f-4f67-b906-38dcdcff842d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f211ef65-561f-4f67-b906-38dcdcff842d
  29th January 2021 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=42cc7b90-9a96-ea11-80ff-005056b64545
  Contract award

## Notice URLs

- http://www.ealing.gov.uk

## Provenance

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