--- title: "Employee Assistance Program and Consular Wellbeing" ocid: "ocds-b5fd17-2a08c094-b0bd-4a62-87b3-3de65ccac1ff" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a08c094-b0bd-4a62-87b3-3de65ccac1ff" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2a08c094-b0bd-4a62-87b3-3de65ccac1ff.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2a08c094-b0bd-4a62-87b3-3de65ccac1ff.json" source: "Contracts Finder" current_stage: "Tender" buyer: "FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE" published: "2021-12-22" --- # Employee Assistance Program and Consular Wellbeing Buyer: FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE Current stage: Tender OCID: ocds-b5fd17-2a08c094-b0bd-4a62-87b3-3de65ccac1ff [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a08c094-b0bd-4a62-87b3-3de65ccac1ff) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2a08c094-b0bd-4a62-87b3-3de65ccac1ff.json) ## Summary The Foreign Commonwealth and Development Office (FCDO) is currently engaged in the provision of an Employee Assistance Programme and Consular Wellbeing Service, with a focus on health and social work services. The procurement is at the award stage, having been completed as of March 11, 2022, with the contract running from June 1, 2022, until May 31, 2025. The estimated value of the contract is £1,411,390. Interested providers were required to submit their bids by February 1, 2022, and the services will primarily be delivered in London, UK, and across various international locations, aligned with the FCDO's substantial global operational network. This tender presents a significant opportunity for businesses specialising in Employee Assistance Programmes and wellbeing services, particularly those with a global outreach or the capacity to deploy in-country counsellors. Companies that possess experience in supporting organisations with a dispersed workforce and those familiar with the unique challenges faced by consular staff would be particularly well-suited to compete. The open procurement method allows for a broad range of suppliers, including small and medium-sized enterprises, to participate in this valuable contract. ## Notice The FCDO and FCDO Services (the Authority) are looking for an all-inclusive Employee Assistance Programme to cover officers and qualifying adult dependants who are posted to our Embassies and High Commissions overseas and for officers only who are based in the UK. Briefly, the service should provide a confidential and efficient problem assessment and identification services to employees with personal issues that affect their performance at work. Referral of employees for assessment, support and assistance with case management and followup services. The FCDO and FCDO Services operate in over c274 locations in 169 countries and territories overseas on all continents and it is essential that any successful bidder must be able to provide services across the network. We are seeking a provider who will be responsive and able to deploy in-country Counsellors when requested. We expect this opportunity will be of interest to providers of Employee Assistance Programmes in not only the UK but also who have a worldwide network of affiliates who are able to provide the service across the FCDO/FCDO Services overseas network. Also included in this requirement is the Wellbeing Supervision Programme (WSP), which provides the global network of Consular staff in public facing roles quarterly (and on demand where necessary) individual sessions with clinical supervisors to support their wellbeing. These sessions give consular staff the opportunity to regularly discuss the challenging and often distressing nature of their work, and are designed to help them acquire tools for resilience when managing the complex casework they face. The Contracting Authority intends to use an e-tendering system for the procurement. Note that 2 x 12 month optional extension years are available in addition to the initial contract period Additional information: Important Information for all Potential Suppliers In order to participate and gain access to the Invitation To Tender documentation in relation to this procurement, potential suppliers should access the FCDO's e-procurement portal, JAGGAER ONE, available via the below link. URL: https://fcdo.bravosolution.co.uk/web/login.html. Once logged in, search for project reference 7502 and / or itt_4775 If a potential supplier is not registered on the portal, click the link above to be taken to the home page, click the "Click here to register!" button, and follow the on-screen instructions to complete registration. Please note that the portal operates a Two-Factor Authentication (2FA) login process and unregistered suppliers should read the guidance document available on the portal home page. Registration takes approximately 5 minutes and is free of charge. The Authority reserves the right to use an electronic auction (e-auction) at it's sole discretion ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/952b3e21-4fe8-45b8-a60d-b88a8e6d5814 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Dec 2021 | | Submission deadline | 1 Feb 2022 | | Future notice date | 17 Nov 2021 | | Award date | Not specified | | Contract period | 31 May 2022 - 31 May 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1A 2AH | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 22 Dec 2021 at 16:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/952b3e21-4fe8-45b8-a60d-b88a8e6d5814 - 18 Oct 2021 at 14:13 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/aa3c4b66-8f28-489f-aedd-ec9f2e9f5ae5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/952b3e21-4fe8-45b8-a60d-b88a8e6d5814 22nd December 2021 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/aa3c4b66-8f28-489f-aedd-ec9f2e9f5ae5 18th October 2021 - Early engagement notice on Contracts Finder ## Notice URLs - https://fcdo.bravosolution.co.uk/web/login.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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