--- title: "QU483 - External Tenant Engagement Review for the Housing Service" ocid: "ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BIRMINGHAM CITY COUNCIL" published: "2021-05-10" --- # QU483 - External Tenant Engagement Review for the Housing Service Buyer: BIRMINGHAM CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698.json) ## Summary The Birmingham City Council is seeking proposals for the "External Tenant Engagement Review for the Housing Service" (Tender ID: QU483). This procurement falls under the services category, specifically focused on evaluation consultancy services within the housing sector. The review aims to assess and improve tenant engagement practices to ensure compliance with relevant legislation. The procurement process is currently in the Tender stage, with submissions due by noon on 24th May 2021. The contract period is set to commence on 12th July 2021 and will last for four months, concluding on 26th November 2021. The location for service delivery is Birmingham, West Midlands. This tender presents a valuable opportunity for consultancy firms with expertise in housing services, especially those specialising in governance, transparency, and community engagement. Businesses familiar with the legislative framework of social housing will find this contract particularly aligned with their services. Additionally, small and medium enterprises (SMEs) are encouraged to participate, enhancing their growth potential while contributing to the improvement of tenant engagement strategies within the Birmingham housing sector. ## Notice The Council requires a supplier for the provision of reviewing the tenant engagement practices across the housing service of Birmingham City Council. The review is to ensure that all current processes are compliant with legislation and aligned to best practice of social housing providers in this specific service area. Then to identify improvements and develop an action plan based on weaknesses found in the review. A service provider is required to review and evaluate the tenant engagement function within Birmingham City Council. This will include measuring current practices and resources against the requirements set out in the Social Housing White Paper, the tenant engagement elements of the Buildings Safety Bill, as well as best practice from similar organisations. This review will cover the following areas: - o Governance and Transparency o Scrutiny o Business and Strategy o Complaints o Information and Communication o Resources for Engagement o Community and Wider Engagement This contract will be for a period of 4 months commencing 12th July 2021. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by noon on 24th May 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f9807c6f-7c9f-4bc4-b91e-c5f2f746e6f4 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 May 2021 | | Submission deadline | 24 May 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 12 Jul 2021 - 26 Nov 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 7DJ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 70 - Real estate services - 71 - Architectural, construction, engineering and inspection services - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 70333000 - Housing services - 71621000 - Technical analysis or consultancy services - 75123000 - Administrative housing services - 79419000 - Evaluation consultancy services ## Release History - 10 May 2021 at 22:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f9807c6f-7c9f-4bc4-b91e-c5f2f746e6f4 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f9807c6f-7c9f-4bc4-b91e-c5f2f746e6f4 10th May 2021 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/birminghamcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2a4d31d1-9445-48a4-bbb8-c2cc68bc5698.json.