---
title: "1817 PCN Triage Tool Market Engagement for NHS Derby and Derbyshire ICB"
ocid: "ocds-b5fd17-2a8e11b5-474d-4206-bdfe-01f4afcc842e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a8e11b5-474d-4206-bdfe-01f4afcc842e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2a8e11b5-474d-4206-bdfe-01f4afcc842e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2a8e11b5-474d-4206-bdfe-01f4afcc842e.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
published: "2024-07-29"
---

# 1817 PCN Triage Tool Market Engagement for NHS Derby and Derbyshire ICB

Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT  
Current stage: Planning  
OCID: ocds-b5fd17-2a8e11b5-474d-4206-bdfe-01f4afcc842e

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## Summary

NHS Derby and Derbyshire Integrated Care Board, through the NHS Arden and Greater East Midlands Commissioning Support Unit, is engaging the market for the development of a PCN Triage Tool. The initiative focuses on software-related services within the East Midlands region, aiming to improve patient triage by non-clinical GP staff. This market engagement, currently in the planning stage, invites potential providers to participate and provide feedback to help refine the project specification. The key deadline for market engagement responses is 9th August 2024.

This tender offers significant opportunities for qualified software providers to contribute to the healthcare sector by enhancing patient care efficiency through technology. It is particularly suitable for businesses experienced in healthcare software solutions and those capable of developing tools to streamline administrative and clinical processes. SMEs are encouraged to participate, making it an excellent opportunity for smaller innovative enterprises to collaborate on a vital healthcare project. Interested parties should refer to project reference C298450 for further engagement details.

## Notice

** THIS NOTICE IS FOR MARKET ENGAGEMENT PURPOSES ONLY ** NHS Derby and Derbyshire Integrated Care Board are inviting suitably qualified and experienced providers to express their interest in delivering a PCN Triage Tool. The aim of this project focuses on equitable triage of patients, with the aim to give non-clinical facing staff the ability to triage patients calling into the GP surgery. The project will look to implement technology to help non-clinical GP staff direct patients to the appropriate care. This tool will allow patients to submit clinical and administrative requests online and support practice staff to process similar requests, when received via face-to-face and telephone consultation according to the modern general practice access model (MGPAM) as demonstrated above. The purpose of this advert is to invite the market to engage and provide feedback on the draft specification. This will provide the ICB with valuable information to ensure that the service and specification is fit for purpose. The deadline for market engagement responses is by 17:00 hours on Friday 9th August 2024. Please note this is a market testing exercise and does not commit the ICB to carry out any further procurement process. Any future opportunity will be carried out in accordance with the ICB's procurement obligations under the Public Contracts Regulations 2015. To register your interest, please follow the link below, and search for the project reference/name as detailed: https://health-family.force.com/s/Welcome Project reference: C298450 Project Name: 1817 PCN Triage Tool for NHS Derby and Derbyshire Integrated Care Board

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e1513e80-9c6a-47ef-a0e0-f4bfa1c27a5f |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | 9 Aug 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 3QT |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby North |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 29 Jul 2024 at 11:30 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e1513e80-9c6a-47ef-a0e0-f4bfa1c27a5f
- 26 Jul 2024 at 10:56 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/06f54084-40c9-46ae-a4be-51283f07f210

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e1513e80-9c6a-47ef-a0e0-f4bfa1c27a5f
  29th July 2024 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/06f54084-40c9-46ae-a4be-51283f07f210
  26th July 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

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