---
title: "Security Control Centre"
ocid: "ocds-b5fd17-2a8e63db-b1a5-4839-945e-64aa0ed50267"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a8e63db-b1a5-4839-945e-64aa0ed50267"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2a8e63db-b1a5-4839-945e-64aa0ed50267.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2a8e63db-b1a5-4839-945e-64aa0ed50267.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-06-05"
---

# Security Control Centre

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-2a8e63db-b1a5-4839-945e-64aa0ed50267

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## Summary

The Department for Work and Pensions (DWP), located in London, has awarded a contract for a Security Control Centre valued at £51.6 million, with an initial period of five years and potential extensions to 2030. This project is classified under the Security, fire-fighting, police, and defence equipment industry category and will be implemented across multiple regions including the UK, Channel Islands, and Europe. The procurement method followed was a selective 'Call-off from a framework agreement' under Lot 3 of the Crown Commercial Services Framework RM6257, and the contract was awarded to Mitie Security Limited on 9 December 2024. The Security Control Centre will focus on centralising the DWP’s security system monitoring and emergency response.

This contract provides substantial opportunities for business growth, particularly for firms specialising in security technology and facilities management. Small and medium-sized enterprises (SMEs) with expertise in alarm receiving centres, video surveillance, and emergency response systems could find significant opportunities to collaborate or subcontract within this extensive supply chain. The project's large scale and diverse geographical reach offer unique potential for businesses to expand their footprint leveraging the DWP's extensive estate and infrastructure needs.

## Notice

The Department for Work and Pensions (DWP) is the UK's largest public service department and is responsible for welfare, pensions, and child maintenance policy. The Department is responsible for administering the State Pension and a range of working age, disability, and ill health benefits to around 20 million claimants. The DWP operates on a scale that is almost unrivalled anywhere in Europe, and most people in Great Britain will encounter the DWP at some point in their lives. The DWP delivers its services through a leasehold Estate, operating over 800 properties nationally. This includes job centres, assessment centres, corporate centres, and service centres. The DWP Estate is geographically dispersed and has a large footprint on UK high streets as it requires a local presence. About the SCC: The Security Control Centre (SCC) is a combination of an Alarm Receiving Centre (ARC), Remote Video Receiving Centre (RVRC) and other centralised security functions. The SCC will provide a central facility for receiving alarm notifications, monitoring Video Surveillance System (VSS) images, utilising radio and other communication technologies, and controlling the response to emergency incidents. The SCC will provide the services 24 hours per day, 365 days per year. The SCC will provide critical centralisation of all the Authority's security system monitoring, responses, data, and reporting. The appointed SCC Supplier will work closely with Authority, the Total Facilities Management Supplier, Security Guarding Supplier and other members of the Authority's Estates department supply chain to ensure the safety and security of the Authority's employees, customers, and property. This contract was awarded as part of a Further Competition under Lot 3 of the Crown Commercial Services Framework RM6257 Security - Physical, Technical and Support Services. This contract is for an initial period of 5 years, following a mobilisation period. With the optional extensions of 1 year + 1 year + up to 3 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c206413f-8a81-40fe-9634-17c747673a8d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2025 |
| Submission deadline | 16 May 2024 |
| Future notice date | Not specified |
| Award date | 9 Dec 2024 |
| Contract period | 30 Sep 2025 - 30 Sep 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,600,000 |
| Lots value | Not specified |
| Awards value | £24,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITIE SECURITY |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment

### Codes

- 35000000 - Security, fire-fighting, police and defence equipment

## Release History

- 5 Jun 2025 at 15:17 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c206413f-8a81-40fe-9634-17c747673a8d
- 20 Dec 2024 at 15:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c206413f-8a81-40fe-9634-17c747673a8d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c206413f-8a81-40fe-9634-17c747673a8d
  5th June 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/874910cd-cf04-43b8-9665-9fc6d5f71e82
  n/a

## Provenance

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