---
title: "Citywide Advice Service (HDG/2022/196)"
ocid: "ocds-b5fd17-2a92dd7c-65bb-4888-b13d-aa0404d2fea8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a92dd7c-65bb-4888-b13d-aa0404d2fea8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2a92dd7c-65bb-4888-b13d-aa0404d2fea8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2a92dd7c-65bb-4888-b13d-aa0404d2fea8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STOKE-ON-TRENT CITY COUNCIL"
published: "2023-01-25"
---

# Citywide Advice Service (HDG/2022/196)

Buyer: STOKE-ON-TRENT CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2a92dd7c-65bb-4888-b13d-aa0404d2fea8

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## Summary

The Stoke-on-Trent City Council has awarded a contract for a Citywide Advice Service under the Public Contract Regulations 2015 Light Touch Regime. The service aims to provide information and support for vulnerable individuals regarding finances, housing, and benefits. The contract value is £1,814,500 GBP, with the contract period set to start on April 1, 2023, and end on March 31, 2028.

This procurement opportunity creates a chance for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to engage in providing social work and related services. Businesses offering general public services, legal advisory, and benefit services are well-suited to compete. The open procurement method allows for transparency and equal treatment in the tender process, ensuring a fair opportunity for all eligible suppliers.

## Notice

Tenders are invited from interested parties for a Citywide Advice Service. Stoke-on-Trent City Council is seeking a provider of an independent Citywide Advice Service. The Council requires the Provider to deliver a flexible and responsive Service delivering a range of activities including: Generalist Information and Advice; Independent Housing Advice; Debt and Money Advice and Welfare Benefits Advice. The Service will help to supply information and support opportunities for vulnerable people in the city, enabling individuals to make informed decisions around a range of issues such as managing their finances, maximising income opportunities, uptake of benefits for those who are eligible and reducing overall debt and issues that may impact on their housing or living conditions. This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) - Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service (FTS), publish an award notice and comply with the principles of transparency and equal treatment. Further information and access to the documents go to: https://procontract.due-north.com/Advert/Index?advertId=10364f5b-9c2a-ed11-8119-005056b64545

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3ae1fc2d-4fbd-4f14-aa25-c9888a8c7885 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jan 2023 |
| Submission deadline | 10 Oct 2022 |
| Future notice date | Not specified |
| Award date | 16 Jan 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,814,500 |
| Lots value | Not specified |
| Awards value | £1,814,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOKE-ON-TRENT CITY COUNCIL |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 1HH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Hartshill Park & Stoke |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STAFFORDSHIRE NORTH & STOKE ON TRENT CITIZENS ADVICE BUREAUX |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 75110000 - General public services
- 75310000 - Benefit services
- 79140000 - Legal advisory and information services
- 85300000 - Social work and related services

## Release History

- 25 Jan 2023 at 14:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3ae1fc2d-4fbd-4f14-aa25-c9888a8c7885
- 5 Sep 2022 at 07:33 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/74d6cd03-3201-44fe-b6b4-1e67b8a083f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3ae1fc2d-4fbd-4f14-aa25-c9888a8c7885
  25th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/74d6cd03-3201-44fe-b6b4-1e67b8a083f4
  5th September 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- https://procontract.due-north.com/Advert/Index?advertId=10364f5b-9c2a-ed11-8119-005056b64545
- https://www.stoke.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2a92dd7c-65bb-4888-b13d-aa0404d2fea8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2a92dd7c-65bb-4888-b13d-aa0404d2fea8.json.