---
title: "Employment Agency Standards Inspectorate Workpro Case Management System"
ocid: "ocds-b5fd17-2aacd2da-c35e-4058-9bf9-cb4ab11a7595"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2aacd2da-c35e-4058-9bf9-cb4ab11a7595"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2aacd2da-c35e-4058-9bf9-cb4ab11a7595.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2aacd2da-c35e-4058-9bf9-cb4ab11a7595.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BUSINESS ENERGY AND INDUSTRIAL STRATEGY"
published: "2021-04-14"
---

# Employment Agency Standards Inspectorate Workpro Case Management System

Buyer: BUSINESS ENERGY AND INDUSTRIAL STRATEGY  
Current stage: Award  
OCID: ocds-b5fd17-2aacd2da-c35e-4058-9bf9-cb4ab11a7595

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## Summary

The procurement process involves the Business Energy and Industrial Strategy seeking a case management system for the Employment Agency Standards Inspectorate. The tender titled "Employment Agency Standards Inspectorate Workpro Case Management System" is classified under IT services and is based in London, England. It was awarded on 9 March 2021, following a selective procurement method via a call-off from a framework agreement. The contract runs from 25 March 2021 to 24 March 2023, with a total value of £186,950.50. The tender period ended on 8 March 2021.

This contract presents substantial opportunities for businesses in the IT services sector, especially those offering consulting, software development, and system integration. Small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) are particularly well-positioned to compete, as the contract's requirements include ongoing support, data management, and continuous improvement of the cloud-based system. The successful implementation of this system could enhance service delivery for the government and improve oversight of work processes.

## Notice

The Services to be provided by the Supplier are outlined below: The Department requires a case management system that provides: - Data entry: capture, tracking, and storage of new and existing casework. - Cloud hosting for integrated systems: support and maintenance for system integration relating to scheduling and resource management, and partner system hosting. - Data migration: import and export of data from existing systems; data sharing relating to partner systems. - Controlled access: licences for users; appropriate access and permissions. - Ongoing support and maintenance: for business as usual; helpdesk function. - Standardisation: document templates; reporting functionality; support with report writing. - Training provision: across different system functions. - Continuous improvement: system enhancement; system stream-lining; configuration changes; servicing of change requests in response to changing business needs. The case management system will allow both the EAS Management Team and the Senior Management Team in Labour Markets to continue to have greater oversight of the work being undertaken, and to increase resilience and transparency into the processes. It is expected the solution will continue to be cloud-based to reduce integration and siting issues.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c49c90d8-e2bd-43af-813a-28ac28c48c1c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2021 |
| Submission deadline | 8 Mar 2021 |
| Future notice date | Not specified |
| Award date | 9 Mar 2021 |
| Contract period | 25 Mar 2021 - 24 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £186,950 |
| Lots value | Not specified |
| Awards value | £186,950 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS ENERGY AND INDUSTRIAL STRATEGY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0ET |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTER APPLICATION SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Apr 2021 at 10:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c49c90d8-e2bd-43af-813a-28ac28c48c1c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c49c90d8-e2bd-43af-813a-28ac28c48c1c
  14th April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2aacd2da-c35e-4058-9bf9-cb4ab11a7595. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2aacd2da-c35e-4058-9bf9-cb4ab11a7595.json.