--- title: "GB-Newcastle upon Tyne: T19/0043 Merchant platform" ocid: "ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE" published: "2020-06-29" --- # GB-Newcastle upon Tyne: T19/0043 Merchant platform Buyer: UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE Current stage: Tender OCID: ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393.json) ## Summary The University of Northumbria at Newcastle is inviting tenders for the "GB-Newcastle upon Tyne: T19/0043 Merchant platform," aimed at enhancing its payment processing services. This procurement falls under the "Financial consultancy, financial transaction processing and clearing-house services" sector and is located in Newcastle upon Tyne, North East England. The procurement method is an open procedure, with the tender submission deadline set for 22nd July 2020. The contract, valued at £500,000 and with a minimum value of £100,000, is expected to commence on 14th September 2020, lasting until 13th September 2023. This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in financial technology and payment processing solutions. Companies capable of providing versatile payment platforms that can facilitate transactions both online and offline, as well as those offering advanced fraud mitigation and customer authentication features, would be particularly well-suited to compete. By participating in this tender, these businesses can not only contribute to the transformative projects at Northumbria University but can also expand their client base and market presence in a growing sector. ## Notice Northumbria University is undertaking several transformative project across it professional services departments. As part of these projects, we are also reviewing the underlying technologies. The scope of this particular enquiry is our merchant platform. The service of Merchant Acquirer / Payment Service Provider to facilitate a payment processing service for all major credit and debit cards. Processing needs to be possible online, on a card terminal and over the telephone which means that the platform needs to support transactions with and without the cardholder being present. In total, we processed 136,970 transactions in 2019. The platform must include at a minimum: *Capability to integrate with multiple payment platforms e.g. WPM and Netcall *Provision of processing terminals with Chip & Pin functionality *A merchant portal with self-service tools to run reports, manage user accounts and access transaction details in real time *Ability to view and address disputes (chargebacks) online *A customizable rule based risk system to mitigate fraud *Strong multifactor customer authentication *Offer Dynamic Currency Conversion *Ability for us to issue refunds We expect to issue a full tender towards the end of July. Please use the provided email address as the main means of contact until this time. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.The University considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/235a2d50-c241-4e83-8af6-0b050af0048f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Jun 2020 | | Submission deadline | 22 Jul 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 13 Sep 2020 - 13 Sep 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 8ST | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services ### Codes - 66170000 - Financial consultancy, financial transaction processing and clearing-house services ## Release History - 29 Jun 2020 at 08:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/235a2d50-c241-4e83-8af6-0b050af0048f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/235a2d50-c241-4e83-8af6-0b050af0048f 29th June 2020 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-GB-Newcastle-upon-Tyne:-T19/0043-Merchant-platform/6UVJQEY478 Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393.json.