---
title: "Universal Information & Advice Service"
ocid: "ocds-b5fd17-2af4ccaf-adc9-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2af4ccaf-adc9-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2af4ccaf-adc9-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2af4ccaf-adc9-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHESHIRE EAST COUNCIL"
published: "2016-11-18"
---

# Universal Information & Advice Service

Buyer: CHESHIRE EAST COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2af4ccaf-adc9-11e6-9901-0019b9f3037b

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## Summary

The Cheshire East Council is inviting proposals for the "Universal Information & Advice Service," aiming to provide comprehensive support on debt, welfare benefits, employment, and housing matters for residents in Cheshire East. This tender, classified under the legal services industry, is currently in the Award stage, with an active contract awarded on 2nd March 2016, valued at £831,000. The service will be operational from 1st April 2016 until 31st March 2019, predominantly focusing on face-to-face assistance in Crewe and Macclesfield, while also being accessible through various channels across the region.

This opportunity is particularly suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can deliver comprehensive and impartial information services. Businesses focused on social services, legal advice, and community support can leverage this tender to expand their operations in Cheshire East, enhancing their presence in the North West region and contributing to the well-being of local residents.

## Notice

The Council is seeking proposals from a supplier, or consortium of suppliers, to provide impartial information and problem-solving advice services on debt, welfare benefit, and employment and housing related matters to the residents of Cheshire East. The services are to be universally available to residents - access to services is not restricted by client group or eligibility criteria and they are to be free at the point of access. The supplier will provide a Universal Information and Advice service to all residents of Cheshire East.Information and advice should be accessible through a variety of channels including face to face, telephone and online. The service should concentrate its face to face provision in the two principal towns of Crewe andMacclesfield, with outreach delivery provided in the nine key service centres listed below. Principal Towns: Crewe, Macclesfield Key Service Centres: Alsager, Congleton, Handforth, Knutsford, Middlewich, Nantwich, Poynton, Sandbach, Wilmslow

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3fff57a4-e825-4133-b496-fc77796b0059 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 4 Feb 2016 |
| Future notice date | Not specified |
| Award date | 8 Jan 2016 |
| Contract period | 31 Mar 2016 - 31 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £831,000 |
| Lots value | Not specified |
| Awards value | £831,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE EAST COUNCIL |
| Locality | SANDBACH |
| Post town | Crewe |
| Postcode | CW11 1HZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Sandbach Town |
| Westminster constituency | Congleton |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHESHIRE EAST CAB |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3fff57a4-e825-4133-b496-fc77796b0059

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3fff57a4-e825-4133-b496-fc77796b0059
  8th January 2016 - Awarded contract notice on Contracts Finder
- https://www.the-chest.org.uk/
  Link to The Chest

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2af4ccaf-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2af4ccaf-adc9-11e6-9901-0019b9f3037b.json.