---
title: "ServiceNow Licensing and Training"
ocid: "ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CPS"
published: "2020-11-11"
---

# ServiceNow Licensing and Training

Buyer: CPS  
Current stage: Award  
OCID: ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a.json)

## Summary

The procurement process involves the Cabinet Office, acting through the CPS, which has awarded a contract for "ServiceNow Licensing and Training" within the information technology services industry. This contract, valued at approximately £1,291,463.92, covers licenses for IT Service Management Software and Learning Credits, with the contract period spanning from 31 May 2020 to 30 May 2023. The procurement method employed was selective, utilising a call-off from a framework agreement, while the award was published on 11 November 2020, marking the end of the tender period on 1 May 2020.

This tender represents a significant opportunity for businesses in the IT services sector, particularly those specialising in software licensing and training solutions. Companies that are adept in providing ITSM software, along with training capabilities, are well-positioned to compete for similar contracts. The success of Specialist Computer Centres PLC in securing this award highlights the potential for growth in this sector, encouraging other qualified suppliers, especially SMEs, to explore future opportunities in public procurement.

## Notice

Licences for IT Service Management Software plus Learning Credits (72). Licences include ServiceNow Service Management Pro (350), Asset Management Pro (7000), Business Management (100), Grandfathered Custom Tables (31) Business Stakeholder (5), Agile Team (1), Integration Hub Starter (1).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88694201-3d99-4c7a-ac0c-f8da27a9789e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2020 |
| Submission deadline | 30 Apr 2020 |
| Future notice date | Not specified |
| Award date | 27 May 2020 |
| Contract period | 30 May 2020 - 30 May 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,291,463 |
| Lots value | Not specified |
| Awards value | £1,291,463 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 11 Nov 2020 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88694201-3d99-4c7a-ac0c-f8da27a9789e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88694201-3d99-4c7a-ac0c-f8da27a9789e
  11th November 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2afa7d82-f385-49fa-ba4a-810c3be0210a.json.