---
title: "Provision of Market Research and Recruitment"
ocid: "ocds-b5fd17-2b106f12-81ef-4290-b82f-b77cffb95794"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b106f12-81ef-4290-b82f-b77cffb95794"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2b106f12-81ef-4290-b82f-b77cffb95794.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2b106f12-81ef-4290-b82f-b77cffb95794.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2024-08-06"
---

# Provision of Market Research and Recruitment

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-2b106f12-81ef-4290-b82f-b77cffb95794

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## Summary

The Driver & Vehicle Licensing Agency (DVLA), headquartered in Swansea, Wales, has completed a procurement process for the provision of Market Research and Recruitment services. This contract, valued at £119,925, involves the recruitment of research participants for the agency's UX Research and Design Unit. The procurement, classified under the "Market research services" category (CPV code 79310000), has concluded with the contract awarded on 12th July 2024, and will span from 28th July 2024 to 27th July 2026. The selective procurement method was employed via a call-off from a dynamic purchasing system, and the tender caters to locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom. Small and medium-sized enterprises (SMEs) were considered suitable for this procurement.

This tender presents significant opportunities for businesses specialising in market research and participant recruitment, particularly those experienced in government digital services and user-centred design. The contract's two-year span offers a recurring revenue stream and the chance to contribute to the government's digital service standards. Companies that are adept in conducting diverse research methodologies and have a track record of working with public sector agencies stand to benefit substantially from this contract. The DVLA’s demand for continuous participant recruitment ensures ongoing business engagement, providing a stable workflow for the awarded supplier.

## Notice

UX Research and Design Unit, wish to procure a two-year contract for a specialist supplier to recruit research participants on our behalf. The testing of our products and services via various research methods not only support the User Centred Design principles we subscribe to as an Agency but is mandatory to meet Government Digital Services (GDS) service standards. There is an ongoing requirement for participant recruitment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3145df24-1614-4035-ae73-a1d0be437416 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2024 |
| Submission deadline | 15 May 2024 |
| Future notice date | Not specified |
| Award date | 11 Jul 2024 |
| Contract period | 27 Jul 2024 - 27 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £119,925 |
| Lots value | Not specified |
| Awards value | £119,925 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 6 Aug 2024 at 10:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3145df24-1614-4035-ae73-a1d0be437416

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3145df24-1614-4035-ae73-a1d0be437416
  6th August 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b106f12-81ef-4290-b82f-b77cffb95794. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2b106f12-81ef-4290-b82f-b77cffb95794.json.