---
title: "EEAST - Payroll Services (24-T17)"
ocid: "ocds-b5fd17-2b23b984-34db-4877-b62f-bf6078a35cc3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b23b984-34db-4877-b62f-bf6078a35cc3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2b23b984-34db-4877-b62f-bf6078a35cc3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2b23b984-34db-4877-b62f-bf6078a35cc3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST"
published: "2025-07-11"
---

# EEAST - Payroll Services (24-T17)

Buyer: EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-2b23b984-34db-4877-b62f-bf6078a35cc3

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## Summary

The East of England Ambulance Service NHS Trust, headquartered in Bedford, has completed the award phase for a procurement process related to payroll and pension administration services under the title "EEAST - Payroll Services (24-T17)". This contract, classified under the CPV code for payroll management services, sought suppliers capable of managing payroll via the NHS Electronic Staff Records system. The procurement was carried out using an open procedure above the threshold, ensuring a competitive process. The contract, valued at £2,850,000, is awarded to The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, and it will run from 1 April 2025 to 31 March 2030. This contract was published on 11 July 2025 following the procurement closing at the end of September 2024.

This tender presents significant business opportunities for organisations specialising in payroll and pension services, particularly those with expertise in NHS systems and protocols. Although the contract has been awarded, businesses in this industry can benefit from understanding the opportunities within the public health sector, which demands reliable and compliant payroll solutions. Companies proficient in adapting to regulatory changes and managing large-scale payroll operations, like those required by NHS Trusts, are well-suited to pursue similar future opportunities, which could offer pathways to business growth and diversification within the public sector.

## Notice

The East of England Ambulance Service NHS Trust ("The Authority") provides a 999-emergency service for people in need of urgent medical treatment and transport. Our dedicated and skilled staff work 365 day a year, 24 hours a day to make sure patients receive the best possible care. The Authority is one of 10 independent NHS ambulance services that operates in the UK and covers the six counties which make up the East of England - Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk. The Authority employs more than 5,000 staff and 1,000 volunteers to deal with 1,384,547 emergency calls every year. Staff and volunteers are trained and experienced in caring for patients in a variety of situations, ranging from life-threatening illness and injury to less serious situations such as falls in the home or patients with minor injuries. The current payroll function which includes both pay and pension has been outsourced to the Queen Elizabeth Hospital Kings Lynn NHS Foundation Trust for over 10 years. The current contract comes to an end 31 March 2025. The Authority requires a managed payroll and pension administration service contract. The Supplier will have to provide the service using the national NHS Electronic Staff records "ESR" which is managed by NHS Business Services Authority (NHSBSA) as part of the national contract. The managed payroll service will entail on a continuing basis, the collection and processing of payroll information. This information will provide the basis for processing regular payrolls and accordingly initiate the payment of salaries and wages. The managed payroll service will adhere strictly and without unauthorised deviation to prescribed statutory and mandatory requirements including the application of terms and conditions of service and NHS Pension Scheme regulations. Changes will take place in NHS service provision over the period of the Contract and the Contract needs to be flexible enough to accommodate these. The Supplier must be able to react to these changes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ebffd44f-9cee-45d5-a4a2-e692c5755f61 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jul 2025 |
| Submission deadline | 30 Sep 2024 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | £2,850,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST |
| Locality | BEDFORD |
| Post town | Milton Keynes |
| Postcode | MK44 3WH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH24 Bedford |
| Local authority | Bedford |
| Electoral ward | Kingsbrook |
| Westminster constituency | Bedford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRU |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79211110 - Payroll management services

## Release History

- 11 Jul 2025 at 15:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ebffd44f-9cee-45d5-a4a2-e692c5755f61

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ebffd44f-9cee-45d5-a4a2-e692c5755f61
  11th July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b23b984-34db-4877-b62f-bf6078a35cc3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2b23b984-34db-4877-b62f-bf6078a35cc3.json.