---
title: "CP3/CP4 (Back Office and Front Office Hardware and Software) Note: Published for completeness, see description for details"
ocid: "ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH"
published: "2019-10-15"
---

# CP3/CP4 (Back Office and Front Office Hardware and Software) Note: Published for completeness, see description for details

Buyer: DEPARTMENT OF HEALTH  
Current stage: Award  
OCID: ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726.json)

## Summary

The procurement process titled "CP3/CP4 (Back Office and Front Office Hardware and Software)" is conducted by the Department of Health, located at 39 Victoria Street, London, SW1H 0EU. This completed tender was initiated under a selective procurement method, specifically a call-off from a framework agreement, and was classified under the services category concerning software packages and information systems. The contract, valued at £5,000,000, commenced on 18 January 2019 and concluded on 19 January 2022. Key documents concerning the award were published for transparency on 15 October 2019.

This tender represents significant opportunities for businesses knowledgeable in software and information systems, especially small and medium-sized enterprises (SMEs) and voluntary, community and social enterprise (VCSE) organisations. Companies that can provide back-office and front-office hardware and software solutions may find it particularly advantageous to compete, as the contract addresses essential IT services within the public sector. Engaging with similar contracts could help expand their footprint in the governmental sector, leveraging their expertise in technology solutions.

## Notice

Back Office and Front Office Hardware and Software Note: Published for completeness, see description for details This contract award was not published at the time of award. It has been published for transparency purposes to provide a record of existing departmental contracts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/627ea3ab-0f5a-4eae-bd12-30ecbcdd4a52 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2019 |
| Submission deadline | 1 Jun 2005 |
| Future notice date | Not specified |
| Award date | 17 May 2017 |
| Contract period | 18 Jan 2019 - 19 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | £4,093,450 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Oct 2019 at 12:35 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/627ea3ab-0f5a-4eae-bd12-30ecbcdd4a52
- 1 Mar 2018 at 10:34 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/627ea3ab-0f5a-4eae-bd12-30ecbcdd4a52
- 19 Feb 2018 at 15:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/627ea3ab-0f5a-4eae-bd12-30ecbcdd4a52
- 14 Feb 2018 at 13:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6ac9cd9e-e800-4014-a4fe-d396dd76b35e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/627ea3ab-0f5a-4eae-bd12-30ecbcdd4a52
  15th October 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6ac9cd9e-e800-4014-a4fe-d396dd76b35e
  14th February 2018 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2b2daf67-6b4c-43d4-8b4e-2fa913114726.json.