---
title: "Debt Management Services"
ocid: "ocds-b5fd17-2b61b07e-a69e-4add-a820-445c254514d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b61b07e-a69e-4add-a820-445c254514d8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2b61b07e-a69e-4add-a820-445c254514d8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2b61b07e-a69e-4add-a820-445c254514d8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2020-04-04"
---

# Debt Management Services

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-2b61b07e-a69e-4add-a820-445c254514d8

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## Summary

The Crown Commercial Service is initiating a procurement process for "Debt Management Services" under the open procedure, which is set to benefit various UK public sector bodies. This contract, valued at an estimated £25 million, will cover five specific categories, including Analytics, Collection, Litigation and Enforcement Services, alongside Non-Mandatory and Other Services. The tender period concludes on 22 April 2020, and the contract itself will commence on 18 May 2020, lasting until 17 November 2022.

This tender presents significant opportunities for businesses in the legal, financial, and consultancy sectors, particularly those with expertise in debt management and related ICT services. Small and medium-sized enterprises (SMEs) are encouraged to apply, as the framework is designed to be accessible for them. Compliance with the mandatory Cyber Essentials scheme is required for participation, ensuring that bidders can securely manage personal data and meet the government’s cybersecurity standards.

## Notice

Crown Commercial Service as the authority intends to put in place a Pan Public Sector agreement for the provision of debt management services to be utilised by all UK Public Sector Bodies. The Debt Management Services to be provided are grouped under one lot which is divided into five (5) categories of Services. These are summarised as follows: * Analytics Services * Collection Services * Litigation and Enforcement Services * Non-Mandatory Services; and * Other Services Additional information: The value provided is only an estimate. Crown Commercial Service cannot guarantee any business through the framework. As part of this Contract Award Notice the documents are provided: 1) Contract Notice transparency information for the agreement; 2) Contract Notice authorised customer list; 3) Rights reserved for CCS Framework. CCS considers the Transfer of Undertakings (Protection of Employment) Regulations 2006 will not apply at framework level. We encourage bidders to take their own advice on whether TUPE is likely to apply, in particular circumstances of the call-off contract, and carry out due diligence accordingly. On 2/4/2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders should make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet.To participate in this procurement, bidders must be able to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/749070b2-336e-41e8-a147-27cc765b64d3 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2020 |
| Submission deadline | 22 Apr 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 May 2020 - 17 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 73000000 - Research and development services and related consultancy services
- 75000000 - Administration, defence and social security services
- 79100000 - Legal services
- 79200000 - Accounting, auditing and fiscal services
- 79342400 - Auction services
- 79342410 - Electronic auction services
- 79400000 - Business and management consultancy and related services
- 79500000 - Office-support services
- 79620000 - Supply services of personnel including temporary staff
- 79700000 - Investigation and security services
- 79940000 - Collection agency services
- 79994000 - Contract administration services

## Release History

- 4 Apr 2020 at 07:29 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/749070b2-336e-41e8-a147-27cc765b64d3
- 2 Apr 2020 at 20:21 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/749070b2-336e-41e8-a147-27cc765b64d3
- 1 Apr 2020 at 15:09 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/749070b2-336e-41e8-a147-27cc765b64d3
- 27 Mar 2020 at 10:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/749070b2-336e-41e8-a147-27cc765b64d3
- 20 Mar 2020 at 16:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/749070b2-336e-41e8-a147-27cc765b64d3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/749070b2-336e-41e8-a147-27cc765b64d3
  4th April 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/acc993c0-d28b-4b44-b1ab-54ba889c6e96
  1. Notice - Transparency Information for Crown Commercial Service Framework Agreement (4)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f106d04a-9081-414d-8440-929fd16931da
  2. Notice - Authorised Customer List
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a2c89401-6dd9-4608-a4fd-d39e2378a3f3
  3. Notice - Rights reserved for Crown Commercial Service Framework Agreement (3)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/22dce44c-968a-4207-a42d-ada18e35aca7
  RM6208 - Bid Pack
- https://ted.europa.eu/udl?uri=TED:NOTICE:137562-2020:TEXT:EN:HTML
  Contract Notice - Ted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b05b24f7-b089-4be1-bfe2-8394803a872b
  RM6208 - Bid Pack
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4dbb3b05-bfa8-469a-a30c-d4fe20a1af91
  RM6208 - Bid Pack
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/db396c72-2836-44a4-bc73-3c4b773efac5
  RM6208 - Bid Pack

## Notice URLs

- https://www.gov.uk/ccs
- https://www.gov.uk/government/publications/government-security-classifications

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b61b07e-a69e-4add-a820-445c254514d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2b61b07e-a69e-4add-a820-445c254514d8.json.
