--- title: "GB-London: Resident Satisfaction Polling" ocid: "ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63.json" source: "Contracts Finder" current_stage: "Tender" buyer: "IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT" published: "2025-03-14" --- # GB-London: Resident Satisfaction Polling Buyer: IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT Current stage: Tender OCID: ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63.json) ## Summary The Improvement and Development Agency for Local Government has issued a tender titled "GB-London: Resident Satisfaction Polling," classified under Research and development services and related consultancy services (CPV: 73000000) and its subcategories. This tender relates to the polling of resident satisfaction with local councils across Great Britain. The procurement stage is currently in the tender amendment phase, with the deadline extended to 18 March 2025 at 17:00. The contract is set to commence on 1 May 2025 and will continue until 31 May 2027, with polling scheduled bi-annually. The tender is an open procedure with a minimum value of £50,000 and an estimated value up to £100,000. This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) involved in research and consultancy services. Companies specialising in public opinion polling, market research, and related consultancy services would be well-suited to compete for this contract. The consistent need for resident satisfaction polling over the next two years provides a stable business growth opportunity, while working with a reputable organisation like the Local Government Association enhances credibility and experience in the public sector. ## Notice NOTE: This notice was updated on 14 March 2025 for the following reason: The deadline for this tender has been extended to 18/03/2025 at 17:00(In September 2012, the Local Government Association (LGA) published the first in a series of quarterly/tri annual public telephone polls on resident satisfaction with local councils. The polling is designed to represent the opinions of residents across Great Britain in several key areas: satisfaction with their local area as a place to live; satisfaction with how their council operates; trust in their local council and the perceived value for money it offers; perceptions of community safety and satisfaction with specific council-run services. The LGA is seeking to commission the next series of resident satisfaction polls. Previously conducted on a tri-annual basis, we now intend to transition to a bi-annual schedule. The next round of polling is set to begin in May 2025, with subsequent rounds occurring every six months thereafter (e.g., October 2025, May 2026, etc.). Analysis and reporting will be handled internally by the LGA.) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/01435661-5499-4435-aa43-46e89dc14331 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Mar 2025 | | Submission deadline | 14 Mar 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Apr 2025 - 31 May 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT | | Locality | LONDON | | Post town | South West London | | Postcode | SW1P 3HZ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services - 73110000 - Research services - 73200000 - Research and development consultancy services - 73210000 - Research consultancy services ## Release History - 14 Mar 2025 at 11:00 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/01435661-5499-4435-aa43-46e89dc14331 - 17 Feb 2025 at 12:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/01435661-5499-4435-aa43-46e89dc14331 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/01435661-5499-4435-aa43-46e89dc14331 14th March 2025 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-GB-London:-Resident-Satisfaction-Polling/63J78XM5A2 Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2b8bbfd3-1cce-4021-baed-25164008fd63.json.