---
title: "GB-St. Helens: Contract Award Notice - Sales CRM System"
ocid: "ocds-b5fd17-2b9907b2-ec5f-463e-b98b-25312f2d68b1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b9907b2-ec5f-463e-b98b-25312f2d68b1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2b9907b2-ec5f-463e-b98b-25312f2d68b1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2b9907b2-ec5f-463e-b98b-25312f2d68b1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Torus Group"
published: "2026-10-06"
---

# GB-St. Helens: Contract Award Notice - Sales CRM System

Buyer: Torus Group  
Current stage: Award  
OCID: ocds-b5fd17-2b9907b2-ec5f-463e-b98b-25312f2d68b1

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## Summary

Torus Group procured a sales customer relationship management (CRM) software system. The requirement is for a system to support the organisation’s sales customer relationship management; the published description does not set out further functional or implementation scope. The work is classified as a service and is associated with delivery in the North West of England. This is a technology procurement for CRM software rather than a general IT or consultancy requirement.

The procurement is complete and KEAZE LIMITED was selected for the contract. The award was made on 26 June 2026, following a procurement described as using an approved waiver. The estimated tender value and awarded contract value are both £150,007. The contract period runs from 1 July 2026 to 30 June 2029. The earlier tender deadline was 18 June 2026. The process information does not state an evaluation basis or further eligibility requirements; the recorded suitability flags indicate the opportunity was not considered suitable for SMEs or voluntary, community and social enterprises.

This award shows demand from Torus Group for a sales CRM system, with a three-year service requirement delivered in the North West. A supplier seeking to compete for a similar requirement from this buyer would need to demonstrate that its CRM product can support sales customer relationship management and that it can provide the associated service over a multi-year contract. The successful supplier was recorded as a large company, and the procurement was pursued through an approved waiver. This outcome may be most relevant to established CRM software providers with the capacity and delivery experience to serve an organisational customer at this scale. The stated requirement does not identify specific integrations, technical standards, accreditations or implementation services as selection demands.

## Notice

Provision of a Sales Customer Relationship Management (CRM) System, procured via an approved waiver.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bdf18fb5-2717-42e8-bf2e-95d3c1c25e75 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Jun 2026 |
| Contract period | 1 Jul 2026 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,007 |
| Lots value | Not specified |
| Awards value | £150,007 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Torus Group |
| Locality | ST. HELENS |
| Postcode area | Warrington |
| Postcode | WA9 1LD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | Peasley Cross & Fingerpost |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Keaze Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 6 Oct 2026 at 12:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bdf18fb5-2717-42e8-bf2e-95d3c1c25e75

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bdf18fb5-2717-42e8-bf2e-95d3c1c25e75
  6th October 2026 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1072169939
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b9907b2-ec5f-463e-b98b-25312f2d68b1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2b9907b2-ec5f-463e-b98b-25312f2d68b1.json.