---
title: "Digital communication services/Cloud-based IT system"
ocid: "ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST SUFFOLK DISTRICT COUNCIL"
published: "2025-05-01"
---

# Digital communication services/Cloud-based IT system

Buyer: EAST SUFFOLK DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc.json)

## Summary

The procurement process for the digital communication services contract, titled "Zoom contact Centre," was undertaken by East Suffolk District Council. The contract pertains to the industry category of "Software package and information systems" and is located in the East of England, United Kingdom. The procurement stage has reached the award phase, with the award being made on 25th April 2025, and details published on 1st May 2025. The procurement method was selective, specifically a call-off from a framework agreement, and the contract period spans from 25th April 2025 to 22nd October 2027.

This tender offers significant opportunities for growth among businesses specialising in software solutions and cloud-based IT systems. Large-scale enterprises with the capacity to deliver comprehensive digital communication services would find this opportunity particularly well-suited, considering the procurement method and contract value of £178,719.89. The successful supplier, 4sight Communications Limited, exemplifies the type of business that fits well within such a competitive and selective procurement framework. The contract extends over two years, providing a sustained engagement period for businesses involved.

## Notice

This is a contract award notice only

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b3b89907-366c-41e3-8b17-90e9158b86cf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2025 |
| Submission deadline | 16 Apr 2025 |
| Future notice date | Not specified |
| Award date | 24 Apr 2025 |
| Contract period | 24 Apr 2025 - 22 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £178,719 |
| Lots value | Not specified |
| Awards value | £178,719 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUFFOLK DISTRICT COUNCIL |
| Locality | LOWESTOFT |
| Post town | Norwich |
| Postcode | NR33 0EQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Kirkley & Pakefield |
| Westminster constituency | Lowestoft |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4SIGHT COMMUNICATIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 May 2025 at 15:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b3b89907-366c-41e3-8b17-90e9158b86cf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b3b89907-366c-41e3-8b17-90e9158b86cf
  1st May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc.json.