---
title: "Specialist Consulting Services for Operating Model Design and Implementation"
ocid: "ocds-b5fd17-2c14ddbb-1567-4fc9-b7b1-51041a876e22"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c14ddbb-1567-4fc9-b7b1-51041a876e22"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2c14ddbb-1567-4fc9-b7b1-51041a876e22.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2c14ddbb-1567-4fc9-b7b1-51041a876e22.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2020-05-01"
---

# Specialist Consulting Services for Operating Model Design and Implementation

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-2c14ddbb-1567-4fc9-b7b1-51041a876e22

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## Summary

The Care Quality Commission (CQC) has awarded a contract for "Specialist Consulting Services for Operating Model Design and Implementation" within the business and management consultancy services industry. This procurement process, which took place in London, involved a selective tender method, specifically a call-off from the Crown Commercial Service Management Consultancy Framework 2 (RM6008). The contract was awarded on 12th March 2020 and encompasses a period from 17th March 2020 to 16th September 2020. The total value of the contract is £1,075,860.

This contract presents a significant opportunity for consultancy firms, particularly those with experience in organisational design and transformation. Businesses that focus on delivering strategic consultancy and change management services will find themselves well-suited to explore similar opportunities. As the CQC aims to enhance its internal capabilities over the contract duration, firms that can demonstrate expertise in this domain and align with the agency's goals for transformational change may foster fruitful partnerships with the CQC in the future.

## Notice

CQC are establishing a programme (Transforming our Organisation) to design, deliver and embed a new Target Operating Model (TOM). Through this programme we will determine how CQC can best be organised to more efficiently and effectively deliver the strategy. It will provide a vital link between strategy and the operation and will form the foundation for successful transformational change moving forwards. The CQC target operating model will articulate what the organisation will look like in the future, defining everything from the business processes, technology and physical estate we will need to the cultural and leadership behaviors we will require. Essentially it will depict 'what we do and how we do it, who we are and how we behave'. We require the support of consultancy services to undertake this exercise as we do not have the expert in-house capability to undertake such a task within the necessary timescales. The programme will however, be headed up by experienced Programme Director who is familiar with executing such initiatives, and a small internal team. It is our intention to build our internal capacity over the 6-month duration so that we are able to own and drive the implementation of the TOM beyond its approval. Additional information: This contract is a call off from the Crown Commercial Service Management Consultancy Framework 2 (RM6008)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0700de6c-695e-41c5-83ad-5e458d39fcf2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2020 |
| Submission deadline | 6 Feb 2020 |
| Future notice date | Not specified |
| Award date | 12 Mar 2020 |
| Contract period | 17 Mar 2020 - 16 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,075,860 |
| Lots value | Not specified |
| Awards value | £1,075,860 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79410000 - Business and management consultancy services

## Release History

- 1 May 2020 at 12:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0700de6c-695e-41c5-83ad-5e458d39fcf2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0700de6c-695e-41c5-83ad-5e458d39fcf2
  1st May 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c14ddbb-1567-4fc9-b7b1-51041a876e22. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2c14ddbb-1567-4fc9-b7b1-51041a876e22.json.