---
title: "LBWF Neighbourhood & Environment IT System Replacement (CCS RM6259)"
ocid: "ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2023-08-29"
---

# LBWF Neighbourhood & Environment IT System Replacement (CCS RM6259)

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Tender  
OCID: ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c.json)

## Summary

The London Borough of Waltham Forest has initiated a procurement process for the LBWF Neighbourhood & Environment IT System Replacement. This opportunity falls under the IT services category and involves the replacement of existing software used by the Neighbourhoods and Regulatory Services departments. The procurement method is selective, with a restricted procedure. The tender is currently active, with a tender period ending on 12th October 2023. The contract is set to commence on 15th March 2024 and end on 14th March 2029.

This tender provides opportunities for business growth, particularly for SMEs and VCSEs. Companies in IT consulting, software development, and Internet services are well-suited to compete. The new system aims to enhance user experience, provide real-time updates, and improve integration with existing systems. Businesses interested in modern, user-friendly solutions and workflow automation should consider participating in this tender to expand their market presence and contribute to the digital transformation of public services.

## Notice

This procurement is seeking to replace the existing 'Community Protection & Regulatory Service Software'. This software is currently utilised by the Neighbourhoods and Regulatory Services departments within the Neighbourhoods and Environment directorate. The purpose of the transformation is to procure a modern user-friendly and intuitive solution that will enhance user experience for clients, residents, and staff by providing real-time case and request status updates, efficient management through workflows and automation where possible, and improved integration with other systems. The programme will also involve launching a customer self-service portal. We have taken a user-centric approach and have worked closely with colleagues across the council to ensure the new solution meets the user needs and will be fit for purpose. The Procurement is being run under the further competition procedure of the Framework Agreement for CCS RM6259 Vertical Application Solutions, which is a formal bidding procedure, under which the contract is advertised, and all eligible organisations/consortium can bid. The ITT provides further details of the proposal and process for submitting Bids.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/50fadd22-29e5-4502-ba2e-7192f21ba5e3 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2023 |
| Submission deadline | 12 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 15 Mar 2024 - 14 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | WALTHAMSTOW |
| Post town | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Aug 2023 at 07:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/50fadd22-29e5-4502-ba2e-7192f21ba5e3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/50fadd22-29e5-4502-ba2e-7192f21ba5e3
  29th August 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.walthamforest.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2c569d77-76b4-4e76-851c-4823bd358d6c.json.