---
title: "HCI Infrastructure Refresh for South Norfolk Council"
ocid: "ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL"
published: "2026-01-14"
---

# HCI Infrastructure Refresh for South Norfolk Council

Buyer: SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045.json)

## Summary

The procurement process involves a contract awarded by Suffolk Coastal District Council and Waveney District Council for the "HCI Infrastructure Refresh for South Norfolk Council," falling within the IT services industry category. The selected procurement method was a direct award through a call-off within the CCS RM6098 framework, specifically Lot 1, which covers Hardware, Software, and Associated Services. This award was announced on 14 January 2026, following the tender closing date on 13 January 2026. The contract is valued at £1,185,258.66 and spans a period from 14 January 2026 to 13 January 2031. The delivery will take place in the East of England, United Kingdom.

This procurement offers business growth opportunities, particularly for large-scale suppliers in the IT services sector capable of delivering comprehensive hardware and software solutions. Although not directly aimed at SMEs or VCSEs, companies with strengths in technology product provision and infrastructure upgrades could benefit significantly by aligning with such framework agreements. Involvement in government frameworks can provide sustained revenue streams and enhanced industry credibility for participating businesses like Phoenix Software Ltd, the awarded supplier for this contract.

## Notice

This is a Contract Award Notice only. And a Direct Award via Call off of CCS RM6098 Framework - Provision of Technology Products and Associated Service 2 - Lot 1 - Hardware and Software and Associated Services for South Norfolk Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c01d4473-ed7c-494c-845b-0b2ea50102a9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2026 |
| Submission deadline | 13 Jan 2026 |
| Future notice date | Not specified |
| Award date | 13 Jan 2026 |
| Contract period | 14 Jan 2026 - 13 Jan 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,185,258 |
| Lots value | Not specified |
| Awards value | £1,185,258 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL |
| Locality | WOODBRIDGE |
| Post town | Ipswich |
| Postcode | IP12 4AU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Woodbridge |
| Westminster constituency | Suffolk Coastal |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Jan 2026 at 16:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c01d4473-ed7c-494c-845b-0b2ea50102a9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c01d4473-ed7c-494c-845b-0b2ea50102a9
  14th January 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2c651cbb-f3f3-436e-9453-b211cbf91045.json.